Micaela Nesbitt
Customer Servant
Scarborough Beach,WA
Summary
Dedicated professional with a background in fine dining and property leasing, known for exceptional service delivery and guest engagement. Strong communicator with a proven ability to manage customer orders and coordinate team efforts to ensure timely service. Committed to fostering positive interactions and enhancing customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Waitress
The Royal ‘The Fleur’
01.2023 - 12.2023
- Delivered high-end table service in fine dining environment, enhancing guest dining experience.
- Provided friendly and efficient service to guests in a fast-paced restaurant environment.
- Took and processed customer orders accurately using POS systems.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
Team Member
Ray White
01.2021 - 12.2021
- Managed property leasing, ensuring customer satisfaction and retention.
- Assisted clients in property viewings and provided relevant information.
- Coordinated open house events and managed visitor registrations.
- Supported marketing efforts by creating promotional materials for listings.
- Utilised strong research skills to support team projects and achieve objectives.
Waitress
Black and White Catering Company
Sydney
01.2020 - 12.2020
- Provided exceptional customer service in a busy, upscale dining environment.
- Managed multiple tables efficiently during peak dining hours.
- Collaborated with kitchen staff to ensure timely food delivery to guests.
- Provided fine dining service to guests on luxury cruise ships, enhancing overall dining experience.
ESL Volunteer (English as a Second Language)
, Spain
01.2016 - 12.2016
- Delivered interactive lesson plans that enhanced conversational English and grammar skills for students.
- Adapted teaching materials to suit diverse learning styles, fostering greater student engagement.
- Facilitated cultural exchange activities and collaborated with local staff to align curriculum with community needs.
Education
Certificate of Registration in Property Services -
TAFE
Sydney Olympic Park, NSWSkills
- Customer service
- Guest engagement
- Menu knowledge
- Food safety standards
- POS system operation
- Order coordination
- Inventory management
Certification
- Working with Children Check (WA), 06/01/27
- NDIS Worker Screening Check (WA), 06/01/34
- Driver’s Licence (WA), C – LR B, 06/01/26
- First Aid: Provide First Aid (HLTAID011) and Emergency Life Support (HLTAID010)
References
Available upon request. Contact via micaelanesbitt822@gmail.com.