Micah Hayes
Mooroobool,QLD
Summary
Proven leader at Woolworths Group, adept in customer service and cash handling, enhanced shopping experiences through efficient problem resolution and management. Skilled in multitasking across departments, ensuring smooth operations and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Front End Supervisor
Woolworths Group
05.2023 - Current
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
I am cross trained in online and grocery, and I have helped out in other departments in the past.
Skills
- Customer Service
- Problem-solving skills
- Cash Register Operation
- Opening and closing procedures
- Complaint resolution
- Listening Skills
- Cash counting
- Cash Handling
Timeline
Front End Supervisor
Woolworths Group
05.2023 - Current
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