Summary
Overview
Work History
Education
Skills
Timeline
Generic

Micah Rivera

Colyton

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.

Overview

3
3
years of professional experience

Work History

Sales Associate

Footlocker
10.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanour and professionally managed issues in busy, high-stress situations.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Sales Associate

UNIQLO
03.2023 - 03.2024
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Crew Member

Hoyts
12.2021 - 06.2022
  • Maintained cleanliness and organization of theatre facilities, ensuring a safe and enjoyable experience for guests.
  • Greeted guests, scanned tickets upon entry, answered guest questions and helped with seat location.
  • Provided exceptional customer service to promote positive movie-going experience.

Warehouse Worker

Metro Workforce
10.2024 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Assembled pallets and crates for secure transportation of materials.

Education

High School Diploma -

St Clare's Catholic High School
Hassall Grove
12-2020

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Time management
  • Cash register operation
  • Store maintenance
  • Punctual and dependable

Timeline

Warehouse Worker

Metro Workforce
10.2024 - Current

Sales Associate

UNIQLO
03.2023 - 03.2024

Sales Associate

Footlocker
10.2022 - Current

Crew Member

Hoyts
12.2021 - 06.2022

High School Diploma -

St Clare's Catholic High School
Micah Rivera