Summary
Overview
Work History
Education
Skills
Timeline
Generic

Micah Taylor

Ringwood

Summary

Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals.

Overview

9
9
years of professional experience

Work History

Sales Cadet

Ringwood Mazda
03.2024 - 08.2024
  • Established strong client relationships through consistent communication and excellent customer service.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Developed customized presentations tailored to individual client needs, showcasing product benefits effectively.
  • Delivered exceptional after-sales support, ensuring clients were satisfied with their purchases while fostering long-term relationships.
  • Negotiated contracts, securing mutually beneficial agreements for both clients and company.
  • Managed complex negotiations skillfully navigating through objections or challenges while preserving the relationship between company and client.
  • Managed customer expectations and helped navigate sales processes.
  • Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
  • Delivered orders to customers to drive full satisfaction.

Dispensary Technician

TerryWhite Chemmart Cranbourne
03.2019 - 11.2023
  • In Charge of organising and planning patients webster packs
  • Apply medication changes for webster pack patients
  • Liaising with other healthcare providers to deliver precise medication details to patients
  • Dispensing prescriptions, preparing labels and calculating medication quantities
  • Attending to account enquiries and charges
  • Ensuring medication availability by delivering medications to patients and departments
  • Preparing reports by collecting and summarizing information
  • Operation of packing machine
  • Stocktake

Student Health Service Assistant

Mercy Place Lynbrook - Aged Care Services
09.2019
  • Assist with patient movement and transfers
  • Assist with patients dressing
  • Foodservice
  • Clinical cleaning
  • MET calls
  • Linen handling
  • Clinical waste handling
  • Handling of medical gas cylinders

Member Services Consultant

VicSuper
09.2018 - 12.2018
  • Customer Service
  • Processing Letter of Authorities/Third Party Authorities
  • Outbound calls
  • Adviser calls
  • Administration work
  • Guiding advisers through customer details and applications
  • Entering and updating information onto the database

Waitress

La Porchetta
01.2018 - 07.2018
  • Service
  • Serve food or drink
  • Arrange table or dining areas
  • Clean food service areas
  • Take customer orders
  • Communicate with customers to resolve complaints or ensure satisfaction
  • Collect dirty dishes or other tableware
  • Provide customers with general information or assistance

Retail Assistant

Ozmosis
11.2017 - 01.2018
  • Advising & Servicing Customers
  • General Housekeeping
  • Processing Payments
  • Ensuring stock levels are well maintained
  • Promoting store cards or special offers
  • Handling customer complaints or handing customers on to management
  • Assisting Customers to help them find what they need
  • Provide customers with general information on pricing and product availability

Sales Assistant

Fresh Chook Shed
01.2016 - 09.2016
  • Upfront Sales Person
  • Processing Payments
  • Promoting special offers
  • Provide customers with general information
  • Food Handling
  • Clean equipment and work areas to maintain health and sanitation standards
  • Assisting Customers with orders
  • Customer Service

Education

High School Diploma -

St. Peter's College
Cranbourne, VIC
12.2018

Skills

  • Positive and Can-do Attitude
  • Dedicated
  • Ability to work independently and as part of a team environment
  • Attention to detail

Timeline

Sales Cadet

Ringwood Mazda
03.2024 - 08.2024

Student Health Service Assistant

Mercy Place Lynbrook - Aged Care Services
09.2019

Dispensary Technician

TerryWhite Chemmart Cranbourne
03.2019 - 11.2023

Member Services Consultant

VicSuper
09.2018 - 12.2018

Waitress

La Porchetta
01.2018 - 07.2018

Retail Assistant

Ozmosis
11.2017 - 01.2018

Sales Assistant

Fresh Chook Shed
01.2016 - 09.2016

High School Diploma -

St. Peter's College
Micah Taylor