Micah Taylor
Ringwood
Summary
Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals.
Overview
9
9
years of professional experience
Work History
Sales Cadet
Ringwood Mazda
03.2024 - 08.2024
- Established strong client relationships through consistent communication and excellent customer service.
- Increased sales revenue by developing and implementing effective sales strategies.
- Developed customized presentations tailored to individual client needs, showcasing product benefits effectively.
- Delivered exceptional after-sales support, ensuring clients were satisfied with their purchases while fostering long-term relationships.
- Negotiated contracts, securing mutually beneficial agreements for both clients and company.
- Managed complex negotiations skillfully navigating through objections or challenges while preserving the relationship between company and client.
- Managed customer expectations and helped navigate sales processes.
- Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
- Delivered orders to customers to drive full satisfaction.
Dispensary Technician
TerryWhite Chemmart Cranbourne
03.2019 - 11.2023
- In Charge of organising and planning patients webster packs
- Apply medication changes for webster pack patients
- Liaising with other healthcare providers to deliver precise medication details to patients
- Dispensing prescriptions, preparing labels and calculating medication quantities
- Attending to account enquiries and charges
- Ensuring medication availability by delivering medications to patients and departments
- Preparing reports by collecting and summarizing information
- Operation of packing machine
- Stocktake
Student Health Service Assistant
Mercy Place Lynbrook - Aged Care Services
09.2019
- Assist with patient movement and transfers
- Assist with patients dressing
- Foodservice
- Clinical cleaning
- MET calls
- Linen handling
- Clinical waste handling
- Handling of medical gas cylinders
Member Services Consultant
VicSuper
09.2018 - 12.2018
- Customer Service
- Processing Letter of Authorities/Third Party Authorities
- Outbound calls
- Adviser calls
- Administration work
- Guiding advisers through customer details and applications
- Entering and updating information onto the database
Waitress
La Porchetta
01.2018 - 07.2018
- Service
- Serve food or drink
- Arrange table or dining areas
- Clean food service areas
- Take customer orders
- Communicate with customers to resolve complaints or ensure satisfaction
- Collect dirty dishes or other tableware
- Provide customers with general information or assistance
Retail Assistant
Ozmosis
11.2017 - 01.2018
- Advising & Servicing Customers
- General Housekeeping
- Processing Payments
- Ensuring stock levels are well maintained
- Promoting store cards or special offers
- Handling customer complaints or handing customers on to management
- Assisting Customers to help them find what they need
- Provide customers with general information on pricing and product availability
Sales Assistant
Fresh Chook Shed
01.2016 - 09.2016
- Upfront Sales Person
- Processing Payments
- Promoting special offers
- Provide customers with general information
- Food Handling
- Clean equipment and work areas to maintain health and sanitation standards
- Assisting Customers with orders
- Customer Service
Education
High School Diploma -
St. Peter's College
Cranbourne, VIC12.2018
Skills
- Positive and Can-do Attitude
- Dedicated
- Ability to work independently and as part of a team environment
- Attention to detail
Timeline
Sales Cadet
Ringwood Mazda
03.2024 - 08.2024
Student Health Service Assistant
Mercy Place Lynbrook - Aged Care Services
09.2019
Dispensary Technician
TerryWhite Chemmart Cranbourne
03.2019 - 11.2023
Member Services Consultant
VicSuper
09.2018 - 12.2018
Waitress
La Porchetta
01.2018 - 07.2018
Retail Assistant
Ozmosis
11.2017 - 01.2018
Sales Assistant
Fresh Chook Shed
01.2016 - 09.2016
High School Diploma -
St. Peter's College
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