Micha Hibel
Kallangur,Queensland
Summary
Team-minded Coordinator with 11/2 years of comprehensive experience performing administrative support duties to help support new and existing clients and daily gym operation. Versed in maintaining up-to-date client information, following up with inbound leads and members, Tech-savvy and hardworking professional knowledgeable in daily business operations.
Overview
1
1
year of professional experience
Work History
Member Experience Co-ordinator
Fitstop
North Lakes , Queensland
11.2022 - Current
- First point of contact for new members.
- weekly check in and ongoing support through their duration of their time with us
- Making sure member details are up to date
- Responded to incoming lead generation
- Following up with new and old leads
- Pauses, cancellations and late payments
Personal Trainer
Fitstop
North Lakes , Queensland
11.2022 - Current
- Provided 1on1 and 2 on 1 in person personal training
- Ran group classes of up to 36 people each week
- Performed administrative duties such as billing customers, pauses and cancellations
- Maintained records of client's performance data such as weight loss, muscle gain ect.
- Scheduled appointments with clients and communicated effectively with them via phone or email.
- Built and established relationships with members and guests to help in pursuit of fitness goals.
Education
Functional Pre And Postnatal Fitness - Health And Fitness
Balance Fitness And Nutrition
08-2023
Cert 4 - Health And Fitness
Fitness Industry Training
05-2022
High School Diploma -
Bray Park High
Queensland12-2007
Skills
- Database Management
- Customer Care
- Relationship Building
- Point of Contact
- Administrative duties
- communication skills
- First aid & CPR
- Effective telephone communication
Timeline
Member Experience Co-ordinator
Fitstop
11.2022 - Current
Personal Trainer
Fitstop
11.2022 - Current
Functional Pre And Postnatal Fitness - Health And Fitness
Balance Fitness And Nutrition
Cert 4 - Health And Fitness
Fitness Industry Training
High School Diploma -
Bray Park High
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