Micha Koolmeister
Gorokan,NSW
Summary
Dedicated cleaning professional with a strong work ethic, previously at Tempo Cleaning Services, where I enhanced customer satisfaction through efficient cleaning techniques and exceptional service. Skilled in maintaining hygiene standards and fostering teamwork, I consistently implemented eco-friendly practices while training new staff to uphold quality and safety compliance.
I would also like to add that for the past 5 years I have been looking after an elderly lady that I have known for 30 years.I check in on her everyday with either a visit or a phone call.I take her shopping every Thursday night and other days when needed.This has what has me interested in support work.
Some of the cleaning jobs that I have regularly at the moment are for NDIS clients and I get to interact with clients which comes very easy for me..
Overview
26
26
years of professional experience
Work History
Cleaner
Magic Mums Maitanance
03.2025 - Current
Cleaner
Rockstar Cleaning
08.2023 - Current
Cleaner
Beachcomber Toukley
03.2021 - 08.2023
- Maintained cleanliness and sanitation standards in residential and commercial properties.
- Operated cleaning equipment including vacuums, buffers, and pressure washers effectively.
- Conducted routine inspections to ensure compliance with safety protocols and quality standards.
- Collaborated with team members to complete large-scale cleaning projects efficiently.
- Implemented time management techniques to optimize daily cleaning schedules.
- Trained new staff on proper cleaning techniques and safety procedures.
- Developed tailored cleaning plans based on specific client needs and preferences.
Supervisor
Total Canteen Solutions
05.2017 - 06.2021
- Oversaw daily operations, ensuring quality and efficiency in service delivery.
- Trained and mentored team members to enhance performance and productivity.
- Implemented process improvements that optimized workflow and reduced turnaround times.
- Monitored inventory levels, coordinating with suppliers to maintain stock availability.
- Conducted regular team meetings to discuss goals, challenges, and performance metrics.
- Collaborated with management to strategize initiatives for enhancing customer satisfaction.
Sales Assistant
Metro Tuggerawong
04.2016 - 05.2017
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to attract customer attention and promote sales.
- Collaborated with team members to achieve daily sales targets and improve store performance.
- Processed sales transactions efficiently using point-of-sale systems.
Cleaner
Tempo Cleaning Services
01.2000 - 05.2002
- Maintained cleanliness and organization of assigned areas using industry-standard cleaning tools.
- Performed routine cleaning tasks, ensuring high standards of hygiene and safety compliance.
- Assisted in training new staff on proper cleaning techniques and equipment usage.
- Implemented efficient cleaning schedules to enhance workflow and productivity.
- Conducted thorough inspections of cleaned areas to ensure quality control measures were met.
- Collaborated with team members to address specific client needs and customize service delivery.
- Utilized eco-friendly cleaning products to promote sustainability within operations.
- Provided feedback on operational processes to improve service efficiency and effectiveness.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided assistance to other staff members with cleaning of difficult areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
- Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
- Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
- Upheld cleanliness standards in kitchen and dining areas, ensuring compliance with health regulations.
- Reduced spread of illness by implementing rigorous disinfection practices for all high-touch surfaces.
- Improved overall cleanliness and hygiene by using eco-friendly cleaning products and techniques.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.
- Maintained optimal supply levels to meet daily and special cleaning needs.
Education
High School Diploma -
Gorokan High School
Gorokan, NSWSkills
- Cleaning and sanitizing
- Sweeping and mopping
- Housekeeping
- Customer service
- Time management
- Team collaboration
- Reliability and punctuality
- Problem-solving
- Efficient cleaning techniques
- Interior and exterior cleaning
- Attention to detail
- Dusting techniques
- Health and safety compliance
- Laundry
- Strong work ethic
- Multitasking
- Teamwork and collaboration
- Basic mathematics
- Critical thinking
- Checklists and recordkeeping
- Relationship building
Timeline
Cleaner
Magic Mums Maitanance
03.2025 - Current
Cleaner
Rockstar Cleaning
08.2023 - Current
Cleaner
Beachcomber Toukley
03.2021 - 08.2023
Supervisor
Total Canteen Solutions
05.2017 - 06.2021
Sales Assistant
Metro Tuggerawong
04.2016 - 05.2017
Cleaner
Tempo Cleaning Services
01.2000 - 05.2002
High School Diploma -
Gorokan High School