Michael Acquarola

• As hotel Licensee and with 28 accommodation rooms i oversee rostering, staffing levels, kitchen operations, menus, wages, cost of goods, ordering, reception and making sure staff moral is high.

• Demonstrated exceptional presentation skills during client meetings, showcasing product benefits and value propositions effectively.
• Implemented systems and procedures to increase sales.

running the two restaurants from breakfast to dinner, a sports bar and 2 fantastic wine cellars. Staffing and rostering for both venues, reporting to the owners and liaising with the head chef.

• Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
• Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
• Maintained strict adherence to health and safety regulations, resulting in consistently high inspection scores.

• As owner of a very iconic hotel in Launceston, I would oversee many aspects of the business including accommodation, functions, bar and restaurant, all alcohol purchases stock levels, rosters, quality control and new menus
• Every 8 weeks we hold staff training and meetings to discuss how we can improve and grow our business
• My role is also communicating with my accounts clerk, head chef and accommodation supervisor
• Strategic planning and marketing of the business is also a big part of my role.
• Trained and guided team members to maintain high productivity and performance metrics.
• Managed day-to-day business operations.
• Evaluated suppliers to maintain cost controls and improve operations.

• Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Managed day-to-day business operations.
• Assisted in recruiting, hiring and training of team members.

• After being asked by the local Honda dealer to join their team I took the opportunity to move to a dealership with a strong reputation for quality and reliability
• My role was to increase sales of used cars and was made used car manager.

• I began a cadetship with Warren Von Bibra when I returned from 10 months Living and travelling in Europe
• The sales training with the group was extensive and informative
• After 24 months I moved into the new car manager role looking after 3 major car manufactures.
• Organized and detail-oriented with a strong work ethic.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Developed and maintained courteous and effective working relationships.