Michael Alexander
Overview
16
16
years of professional experience
Work History
Air BnB Owner
Memphis Cottage & Bliss Creswick
12.2018 - 11.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business's financial stability.
- Used knowledge of market trends to create value-added solutions resulting in a significant increase in revenues.
Administration (contract)
Various Job Agencies
02.2014 - 11.2018
- Improved data accuracy by meticulously verifying and correcting information during entry.
- Reduced errors and increased efficiency through thorough proofreading and editing of entered data.
- Demonstrated strong multitasking abilities by juggling numerous tasks simultaneously without sacrificing quality or accuracy.
- Other general Administration duties as required by each company
Manager and Part Owner of Gift's and Homewares
Kidz At Heart
03.2008 - 11.2013
- Providing exceptional Customer Service and fostering a welcoming atmosphere
- Creating visually appealing store displays
- Researching trends and maintaining relationships with suppliers
- Managing financial aspects such as budgeting and accounting
- Overseeing marketing initiatives including print media
- Curating a diverse and appealing selection of products
- Handling customer inquires and occasionally concerns
Skills
- Customer Relations
- Business Administration
- Management
- Relationship Building
- High level of verbal and written communication
- Business Management
- Business Planning
Timeline
Air BnB Owner
Memphis Cottage & Bliss Creswick
12.2018 - 11.2023
Administration (contract)
Various Job Agencies
02.2014 - 11.2018
Manager and Part Owner of Gift's and Homewares
Kidz At Heart
03.2008 - 11.2013