Michael Allison
Yeppoon,QLD
Summary
"As a recent Adelaide to Yeppoon transplant, I am actively pursuing a fulfilling, long-term employment opportunity where I can leverage both my personal strengths and technical proficiencies. Recognized for my friendly demeanor, meticulous organization, and adept written and verbal communication skills, I prioritize attention to detail in all aspects of my work.
My proficiency extends beyond the Microsoft Office suite, encompassing adeptness with various software systems and technology tools, earning trust in previous roles for reliability and adaptability. Committed to contributing effectively within a team, I bring a proactive approach and an eagerness to embrace diverse tasks. I am confident that my skill set will be a valuable asset to your organization and am enthusiastic about the opportunity to further discuss how I can contribute.
I eagerly await the possibility of discussing how my qualifications align with the needs of your team. Thank you for considering my application.
Sincerely, Michael"
Overview
9
9
years of professional experience
Work History
Horticulturist
Randstad
Adelaide , SA
04.2019 - 12.2023
- "Facilitating positive community connections and addressing their concerns while overseeing horticultural responsibilities constitute pivotal facets of my role. Embracing technology is an essential aspect, especially in collaborating with seasoned colleagues who rely on my support to fulfill their duties effectively.
- My responsibilities involved adeptly utilizing technology, including crafting comprehensive Word-based emails to ensure clear understanding among staff regarding job aspects. Proficient in Microsoft Excel, I manage plant orders meticulously, considering specific costs to adhere to budgetary constraints. Additionally, I leverage PowerPoint to craft impactful presentations for town hall meetings, addressing concerns and highlighting positive city developments. Utilizing Photoshop, I design attention-grabbing posters for city-wide events, ensuring public awareness of upcoming initiatives.
- Communication primarily relies on Samsung tablets within the council, serving as our primary channel for work orders. These devices enable strategic task prioritization across varying timeframes, ensuring efficient planning over days, weeks, or months. Accurate logging of labor hours at specific sites is vital for the council's data sector to optimize schedules, ensuring consistently high-efficiency levels.
- Meticulously managing timesheets is a critical responsibility, overseeing a program that tracks daily work hours, overtime, sick leave, annual leave, and absences. This meticulous organization is paramount for work progression, offering valuable insights into team and individual performance.
Administrative Officer
Day on the Green
Adelaide , SA
11.2017 - 02.2019
- In my tenure as Administration Officer at Day on the Green, my role encompassed a spectrum of responsibilities critical to the organization's operational excellence.
- Overseeing day-to-day administrative functions, I orchestrated seamless office activities, maintained meticulous records, and fostered efficient communication channels. Prioritizing paramount customer service, I adeptly handled inquiries, resolved issues promptly, and ensured optimal client satisfaction through a blend of professionalism and empathy.
- Proficient in organizational efficiency, I managed diverse tasks, orchestrated appointments, optimized office workflows, and cultivated a highly productive environment conducive to success. My proactive approach extended to anticipating and fulfilling patient needs, meticulously planning to ensure every attendee experienced a welcoming and supportive ambiance.
- Integral to my role was spearheading the creation, implementation, and maintenance of comprehensive administrative documentation, meticulously ensuring adherence to absolute compliance and precision across all records. My proficiency in technology was leveraged through adept utilization of Practice Management software. Swift adaptability to emerging technologies and innovative utilization of these tools were pivotal in enhancing operational productivity and efficiency.
Store Assistant
Coles
Brisbane, Queensland
04.2016 - 09.2017
- In my initial position, I dedicated myself to creating a welcoming environment for customers at the store entrance, ensuring a friendly atmosphere, and offering extra support to those facing challenges.
- This innate ability to uplift spirits has been a consistent trait throughout my career. Understanding the complexities of navigating a Coles store, particularly for newcomers, I took on the responsibility of efficiently assisting customers in finding specific items. Recognizing the time constraints of some shoppers, I provided swift guidance or personally escorted them to the desired sections.
- Building rapport through engaging conversations was crucial, fostering a sense of ease and confidence in our service commitment. This dedication to exceptional service garnered positive feedback via email, acknowledging my helpful and friendly demeanor, impressing both team leaders and opening doors for progression within the organization.
- During periods when higher-ranking staff were unavailable, I assumed additional responsibilities in Coles' online shopping platform. This included processing customer orders, packing groceries, and aiding customers in loading purchases into their vehicles. This comprehensive approach aimed to ensure a secure and positive shopping experience, contributing significantly to the overall success of the business.
Groundsman
McLaren Vale Lakeside Caravan Park
Adelaide , South Australia
11.2014 - 02.2016
- As a member of our team, I took on the responsibility of ensuring a warm and hospitable experience for our park's visitors. Expressing gratitude on behalf of the business, I warmly welcomed customers upon their arrival, guiding them to their designated sites and providing informative brochures about local attractions.
- I made it a priority to offer assistance by providing a contact number for any queries or concerns, resulting in positive feedback from the majority of our guests, and fostering a sense of being welcomed and valued. I encountered challenging situations with travelers facing weather-related issues affecting their allocated sites, particularly during winter. In these instances, I maintained composure and empathy, acknowledging inconveniences and providing solutions such as complimentary extended stays, meal vouchers for local dining, and, where feasible, relocating guests to other available sites.
- Despite operating consistently at maximum capacity, we remained committed to regular maintenance, ensuring our guests experienced the high standards they expected. Proactive communication with customers included providing updates on our evolving maintenance schedule and details of each job to maintain transparency and satisfaction.
Education
Certification 3 - Horticulture
Tafe SA
Adelaide, SA11-2021
High School Diploma -
Tatachilla Lutheran College
Adelaide, SA11-2015
Bachelor of Psychology -
Uni SA
Adelaide, SASkills
- Microsoft Office suite
- Professional Communication
- Cross-platform software
- Attention to detail
- Work-load planning
- Adaptability
- Organization
- Critical Thinking
- Troubleshooting
- Time management
Accomplishments
- Tatachilla Lutheran College 2014 - 2014
In years 11 and 12 my college had a strong tradition of building relationships through the high school and middle school sector given it can be quite daunting for some to make such a large transition and take on the extra responsibility. I was one of eight chosen to mentor and assist a year 8 student, this included helping develop their social skills to increase participation in classes and to help build friendship groups within their given cohorts. I am very proud to say that I was able to assist my given student from a C+ to multiple B+ and A- grades across their report card. Seeing how grateful the student and their parents were towards me is something I will cherish forever and is what I consider my greatest triumph in my schooling career.
- McLaren Vale Football Club 2006 - 2015
On-field achievements include the Most Courageous Player award four times 2012 - 2015, awarded for bravest acts whether that be a contest against an opponent or protecting teammates in vulnerable situations. The best and fairest award three times 2012, 2014, and 2015 awarded to the player adjudicated the best performer throughout a season which is voted on by coaches, club presidents and viewers of the game. The most consistent award four times 2012 - 2015 given to the player who can hold themselves to a high standard of play and attitude throughout a season. Vice-captain twice 2010 - 2011 Captain four times 2012 – 2015, the leadership group is usually made up of the three stand-out players to lead by example and set the tone for everyone involved.
My off-field achievements include the mentor award four times 2012 – 2015 awarded to the player who had the greatest impact on the junior's overall development on the field and socially off the field. Best Club Man three times in 2012, 2014, and 2015 awarded to the individual who had the greatest impact on the club from volunteering in the kitchen on meal nights, canteen on game days and assisting throughout all the grades from a coaching or volunteer umpires roles if requested
References
References available upon request.
Timeline
Horticulturist
Randstad
04.2019 - 12.2023
Administrative Officer
Day on the Green
11.2017 - 02.2019
Store Assistant
Coles
04.2016 - 09.2017
Groundsman
McLaren Vale Lakeside Caravan Park
11.2014 - 02.2016
Certification 3 - Horticulture
Tafe SA
High School Diploma -
Tatachilla Lutheran College
Bachelor of Psychology -
Uni SA