Michael Alvaro Cas
Wollongong,NSW
Summary
Skilled & dedicated culinary professional with over 10 years of hospitality experience, currently serving as a Level 3 Cook & Kitchen Supervisor at Arthouse Narellan. Proven ability to prepare & deliver high-quality breakfast & lunch dishes while managing food supply orders & streamlining kitchen operations. Utilizes Certificate IV in Kitchen Management training to enhance efficiency, reduce waste, & uphold HACCP & food safety standards. Previous experience as a Commis Chef on cruise ships & Barista/Supervisor at Starbucks, bringing versatility, strong teamwork, & guest-focused service. Passionate about delivering exceptional food quality & maintaining a productive, motivated kitchen team.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Breakfast Café Chef (Level 3 Cook, Promoted to Kitchen Supervisor)
The Arthouse Narellan
03.2025 - Current
- As a Level 3 Cook at Arthouse Narellan, I prepare high-quality breakfast dishes in a fast-paced café, earning consistent guest praise for flavor and presentation, and was promoted to Kitchen Supervisor within [e.g., 4 months]. I oversee supply ordering, inventory management, and kitchen organization to ensure smooth culinary operations while upholding HACCP compliance and food safety standards. Leveraging Certificate IV in Kitchen Management skills, I streamline food preparation to minimize waste through efficient planning and supervise junior staff to enhance team performance. I contribute to menu development by incorporating creative ideas inspired by my training, driving improved guest satisfaction in a dynamic hospitality environment.
Concierge
Celebrity Cruise
05.2015 - 09.2023
- As a Front Desk Officer and Concierge at Celebrity Cruise Line, I delivered exceptional guest service by managing inquiries, lost luggage, stateroom changes, and issuing cruise cards in a high-volume hospitality setting. I responded to guest concerns with empathy and professionalism, actively listening to ensure swift resolution and satisfaction. Applying organizational skills later enhanced by my Certificate IV in Kitchen Management, I coordinated guest services and followed up on issues to maintain high standards. My ability to thrive in fast-paced environments and foster positive guest experiences complements my current culinary expertise, preparing me for part-time or casual Cook roles where customer satisfaction is key.
3rd Cook/Commis Chef
Celebrity Cruise
05.2012 - 08.2015
- As a Commis Chef on Celebrity Cruise Line, I prepared ingredients and cooked simple dishes like stocks, sauces, and soups under senior chefs’ guidance in high-volume cruise ship kitchens. I maintained cleanliness and organization, adhering to food safety standards, and supported service by plating dishes and managing the pass. Applying Certificate IV in Kitchen Management skills, I contributed to menu planning by suggesting seasonal specials and assisted with stock management to ensure efficient operations. My teamwork and ability to perform under pressure align with Level 3 Cook responsibilities, equipping me for part-time or casual culinary roles.
Galley Steward/Kitchenhand
Celebrity Cruise
05.2011 - 05.2012
- As a Galley Steward at Celebrity Cruise Line, I maintained cleanliness and hygiene in food and beverage areas, operating and cleaning dishwashers, pot wash stations, and coffee machines in line with company standards. I ensured a welcoming environment by adhering to health and safety guidelines, supporting the kitchen team in high-volume settings. My organizational skills, later refined through my Certificate IV in Kitchen Management, enabled efficient equipment maintenance and inventory checks. This role built my foundation in culinary operations and teamwork, preparing me for advanced responsibilities as a Level 3 Cook and Kitchen Supervisor.
Shift Supervisor
Starbucks
05.2006 - 08.2010
- As a Barista and Shift Supervisor at Starbucks, I crafted high-quality beverages and food items while delivering exceptional customer service in a fast-paced café environment. I supervised staff, delegated tasks, and provided coaching to ensure operational excellence and a positive team atmosphere. My inventory management and supply ordering experience, later enhanced by my Certificate IV in Kitchen Management, ensured efficient stock control. These skills, combined with my ability to thrive in high-volume settings and foster guest satisfaction, directly support my current expertise as a Level 3 Cook and Kitchen Supervisor in part-time or casual roles.
Education
Certificate IV - Kitchen Management
Australian Business Skills College
Burwood, NSW09-2025
Bachelor of Science - Tourism
University of The City of Manila
01.2006
Skills
- Food Preparation (Chopping, Slicing, Dicing)
- Cooking Techniques (Boiling, Grilling, Frying)
- Food Safety and Hygiene (HACCP Compliance)
- Kitchen Equipment Operation (Ovens, Mixers, Dishwashers)
- Inventory Management
- Food Waste Reduction
- Staff Supervision and Training
- Supply Ordering
- Kitchen Organization
- Customer Service Excellence
- Solution-Oriented Leadership
- Strong Work Ethic
Certification
- Food Handlers Certificate
Issued by NSW Food Authority
Nov 2024 - Current
The Food Handler Certificate issued by the NSW Food Authority is a recognized credential that demonstrates an individual's knowledge and understanding of safe food handling practices. This certification is designed for those working in the food industry, ensuring that they are equipped to prevent foodborne illnesses and maintain hygiene standards. The training covers essential topics such as safe food storage, preparation, cooking, and serving, as well as the importance of personal hygiene and sanitation. Holding this certificate indicates a commitment to upholding food safety regulations and best practices, making it an essential qualification for food handlers in New South Wales.
Timeline
Breakfast Café Chef (Level 3 Cook, Promoted to Kitchen Supervisor)
The Arthouse Narellan
03.2025 - Current
Concierge
Celebrity Cruise
05.2015 - 09.2023
3rd Cook/Commis Chef
Celebrity Cruise
05.2012 - 08.2015
Galley Steward/Kitchenhand
Celebrity Cruise
05.2011 - 05.2012
Shift Supervisor
Starbucks
05.2006 - 08.2010
Certificate IV - Kitchen Management
Australian Business Skills College
Bachelor of Science - Tourism
University of The City of Manila
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