Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Michael Armstrong

Rockhampton,QLD

Summary

Proven Operations Supervisor with a track record of enhancing team productivity and efficiency at Transit Couriers & Warehousing. Expert in operations management and staff supervision, I excel in fostering team collaboration and maintaining high standards of cleanliness and food preparation in fast-paced environments. Achieved significant improvements in workflow and customer satisfaction through effective task delegation and a positive attitude.

Overview

23
23
years of professional experience

Work History

Operations Supervisor

Transit Couriers & Warehousing
08.2005 - 03.2024
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Motivated and trained employees to maximize team productivity.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.

Kitchen Hand

P&O Resorts
09.2004 - 03.2005
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.

Kitchen Hand

Tangalooma Wild Dolphin Resort
02.2001 - 12.2003
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.

Education

High School Diploma -

Longreach State High School
Longreach, QLD
12.1989

Skills

  • Operations Management
  • Performance monitoring
  • Task Delegation
  • Staff Supervision
  • Positive Attitude
  • Kitchen Cleaning and Maintenance
  • Team Collaboration
  • Food Preparation
  • Punctual and Reliable

References

Conan Alloway.

Managing Director

Transit Couriers & Warehousing. Ph 49273789


Chloe Mills

Business Manager

Transit Couriers & Warehousing Ph 49273789

Timeline

Operations Supervisor

Transit Couriers & Warehousing
08.2005 - 03.2024

Kitchen Hand

P&O Resorts
09.2004 - 03.2005

Kitchen Hand

Tangalooma Wild Dolphin Resort
02.2001 - 12.2003

High School Diploma -

Longreach State High School

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Michael Armstrong