Michael Barnes

• Answered customers' questions regarding products, prices, and availability.
• Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
• Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
• Managed friendly and professional customer interactions.
• Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.

• Enhanced client satisfaction by providing exceptional customer service and addressing inquiries promptly.
• Assisted with creating scripts and responses for consumer interaction.
• Teamed with partners to close deals for sales development.
• Added consumer purchase dates and updated address changes for current accounts in corporate database.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Controlled costs to keep business operating within budget and increase profits.

• Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
• Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
• Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.

• Internal sales, Assistant manager, Manager
• Self-motivated, with a strong sense of personal responsibility.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Demonstrated strong organizational and time management skills while managing multiple projects.

Started in the store picking & packing customer orders.

Goods receiving & despatching

Processing customer orders & developing customer relationships.

Progressing through to Assistant manager , helping with day to day running of branch.