Keeping fit with regular Gym sessions and running
Michael Barry
BDM Territory Manager
Canberra,ACT
Summary
Dynamic Territory Manager/ Business Development Manager with a proven track record , excelling in customer relationship management and sales expertise. Achieved consistent revenue growth by cultivating key accounts and implementing strategic sales initiatives. Renowned for building trust and loyalty, driving exceptional customer satisfaction, and mentoring teams to exceed performance goals.
Overview
20
20
years of professional experience
Work History
Territory Manager
Ingel EPS
02.2019 - 08.2025
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Expanded territory coverage by strategically identifying and targeting high-potential accounts.
- Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
- Attended trade shows and industry events to promote company products and services.
- Researched competitor activity and used findings to develop sales growth strategies.
- Implemented successful sales strategies to drive revenue growth and exceed quarterly quotas consistently.
- Conducted comprehensive market analysis to identify potential business opportunities, leading to a more focused sales approach.
- Worked with vendors and suppliers to support timely delivery of products and services.
- Provided insightful feedback on market trends and competitor activities that informed strategic planning decisions at an organizational level.
- Managed a diverse portfolio of accounts within the territory, adeptly balancing resource allocation and prioritization to maximize overall business success.
- Coordinated trade show participation efforts that led to valuable networking opportunities and increased brand visibility within the industry.
- Optimized sales pipeline management through diligent follow-ups on leads, resulting in higher conversion rates across the territory.
- Strengthened client loyalty and retention by providing exceptional after-sales support and regular follow-ups to gather feedback and address concerns promptly.
Business Development Manager
Popes Electrical and Data Supplies
04.2013 - 01.2019
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Generated new business with marketing initiatives and strategic plans.
- Represented company and promoted products at conferences and industry events.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
- Performed client research and identified opportunities for account growth, account penetration, and market expansion.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
Branch Manager
Popes Electrical and Data Supplies
05.2005 - 03.2013
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Education
Certificate IV in Business Management & Marketing
Open Colleges
Sydney, NSW02-2013
Diploma of Management
Wisdom Education
Canberra, ACT01-2012
Skills
- Customer relationship management
- Multitasking and organization
- Sales expertise
- Goals and performance
- Lead prospecting
- Sales forecasting
- Relationship building
- Business growth
Work Preference
Work Type
Full TimeInterests
Personal Achievements
I have been part of a running group for the past 15+ years and have trained for different events on a regular basis, one of those achievements would be doing the City2Surf fun run in Sydney for 10 years consecutively, another achievement which i am quite proud of is doing the Alpine Ascent 25k trail run from Charlottes pass to the top of mount Kosciusko and return, it was certainly a tough run but quite an personal achievement.
Timeline
Territory Manager
Ingel EPS
02.2019 - 08.2025
Business Development Manager
Popes Electrical and Data Supplies
04.2013 - 01.2019
Branch Manager
Popes Electrical and Data Supplies
05.2005 - 03.2013
Certificate IV in Business Management & Marketing
Open Colleges
Diploma of Management
Wisdom Education
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