Michael Beard
Ashmont,NSW
Summary
Adept at driving operational excellence, I significantly enhanced customer satisfaction and store efficiency at Road Tech Marine. Leveraging expertise in customer service and vehicle maintenance, I excel in fast-paced environments, demonstrating exceptional problem-solving and multitasking skills. My proactive approach ensures seamless inventory and team management, underscoring my commitment to results and client relations. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.
Overview
10
10
years of professional experience
Work History
Store Manager
Road Tech Marine
09.2021 - 07.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Laboure
Grainline
03.2021 - 09.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Labourer
Truckart Livestock Trailers
08.2014 - 03.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
Education
Year 12 -
Skills
- Customer Service
- Good knowledge of 12 volt and solar
- Good knowledge of camping and outdoors
- Vehicle maintenance
- Problem-Solving
- Customer Relations
- Multitasking and Organization
Timeline
Store Manager - Road Tech Marine
09.2021 - 07.2024
Laboure - Grainline
03.2021 - 09.2021
Labourer - Truckart Livestock Trailers
08.2014 - 03.2021
Cowra High School - Year 12,
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