MICHAEL BENTLEY

• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
• Implemented operational strategies and effectively built customer and employee loyalty.

• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Increased wholesale sales revenue by implementing effective strategies and establishing strong customer relationships.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Achieved consistent year-over-year growth in both revenue generation and territory expansion through strategic planning and execution.
• Met with customers to give sales presentations, negotiate contracts and promote services.
• Liaised with marketing and product development departments to maintain brand consistency.
• Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
• Established strong partnerships with channel partners for seamless distribution of products across various regions.
• Developed and maintained key relationships with clients, leading to an enhanced customer loyalty and increased repeat business.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Analyzed industry trends to maintain a competitive edge in pricing strategies and product offerings.
• Enhanced communication within the sales team through regular meetings, updates, and training sessions.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Built relationships with customers and community to establish long-term business growth.

• Built and maintained strong client relationships to drive business growth.
• Strengthened client relationships through regular communication and effective problemsolving.
• Created sales forecasts to target daily, monthly and yearly objectives.
• Delivered exceptional customer service by resolving client concerns quickly and efficiently.
• Analyzed sales and customer data to identify trends and opportunities for increased profitability.

• Achieved consistent year-over-year growth in both revenue generation and territory expansion through strategic planning and execution.
• Met with customers to give sales presentations, negotiate contracts and promote services.
• Delivered comprehensive sales presentations, showcasing the company''s products and services to secure new business contracts.
• Liaised with marketing and product development departments to maintain brand consistency.
• Established strong partnerships with channel partners for seamless distribution of products across various regions.
• Developed and maintained key relationships with clients, leading to an enhanced customer loyalty and increased repeat business.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

• Coordinated sales forecasts and inventory management to ensure adequate stock levels for prompt fulfillment of customer orders.
• Prepared various import, export and supplier forms for customs submittal.
• Expanded export market presence by identifying and securing new business opportunities.
• Negotiated favorable contract terms to maximize profit margins while maintaining high-quality standards.
• Maintained compliance with all applicable laws, regulations, and industry best practices pertaining to international trade activities.
• Enhanced customer satisfaction by providing exceptional support and resolving issues promptly.

Self Employed, covering all aspects of a Real Estate sales business

Self employed, co-owner of landscaping business

Family business operation, combining all aspects of the wine industry from vineyard to sales. Including development of Vineyard/Winery and Cellar Door/Cafe on Phillip Island.