Summary
Overview
Work History
Education
Skills
Previous roles
Certification
Timeline
Generic

Michael Bushell

Doonside

Summary

Experienced hospitality and business professional with a versatile skill set that aligns well with the needs of the position. Skilled in customer-focused roles and adept at navigating various company cultures and work processes. Known for honesty, ethics, and a strong desire to excel in any role. Bringing a diverse range of experiences from front-of-house hospitality to heavy industry manufacturing. Committed to meeting both business and customer objectives, dedicated to delivering results that drive business success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Manager

Kingswood Hotel
12.2023 - Current
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Managed hotel operations reporting to venue manager. Including stock management.Bar operations. handling.Staff training. Front line customer service, Compliance.
  • Ensured documentation was maintained to ensure compliance with internal standards and legal requirements.
  • Oversaw employee training and all staff management tasks.
  • Supported Venue Manager with day-to-day operational requirements.
  • Coordinated employee schedules to provide adequate staff coverage.
  • Carried out any and all tasks required to maintain hotel operations.

Assistant Manager

Thomas Group Canterbury Hotel
04.2022 - 11.2022
  • Managed hotel operations reporting to venue manager. Including stock management.Bar operations. handling.Staff training. Front line customer service, Compliance.
  • Ensured documentation was maintained to ensure compliance with internal standards and legal requirements.
  • Oversaw employee training and all staff management tasks.
  • Supported Venue Manager with day-to-day operational requirements.
  • Coordinated employee schedules to provide adequate staff coverage.
  • Carried out any and all tasks required to maintain hotel operations.
  • Managed hotel operations to ensure guest experience across gaming, Bars, Functions and back of house activities to support hotel operations.
  • Carried out required operational maintenance activities to ensure hotel operations. Beer line cleaning. Cellar maintenance and other basic maintenance activites as required.

Assistant Manager

ALH Group
10.2018 - 04.2022
  • Managed hotel operations reporting to venue manager. Including stock management.Bar and bistro operations. Function operations,Accommodation. Bottle shop .Cash handling.Staff training. Front line customer service, Compliance.
  • .Worked for multiple venues . Castle hill tavern, Black town Inn, Melton Hotel, Golf view hotel, Family inn.
  • Ensured documentation was maintained to ensure compliance with internal standards and legal requirements.
  • Oversaw employee training and all staff management tasks.
  • Supported senior managers with day-to-day operational requirements.
  • Coordinated employee schedules to provide adequate staff coverage.
  • Carried out any and all tasks required to maintain hotel operations.
  • Managed hotel operations to ensure guest experience across gaming, Bars, Bitro, Functions and back of house activities to support hotel operations.

Education

Business Management#Manage Develope Teams - Business Management

TAFE NSW
NSW

Skills

  • Customer service and satisfaction
  • Employee scheduling
  • Operations management
  • Money handling
  • Team development
  • Compliance management
  • OHS management
  • Accomodation
  • Rsa Rcg Certified
  • FAID certified
  • Training and developement
  • Gaming Operations
  • Gaming Compliance
  • Beer systems
  • Maintenace cordination,Planning
  • Stock management and control
  • TAB operations
  • Keno operations
  • Bottle shop operations

Previous roles

  • Owner operator Bucking bull hotel Coonamble
  • Operations manager Manildra starch and gluten products
  • Manufacturing manager Parex industrial adhesives group.
  • Production Manager Boral heavy industry
  • Production Manager Cement Australia
  • Production Manager CSR building Products
  • Production Team Leader Lion Nathan (Tooheys)
  • Production Team leader Aurora packaging

Certification

RSA

RCG

ARCG

Timeline

Assistant Manager

Kingswood Hotel
12.2023 - Current

Assistant Manager

Thomas Group Canterbury Hotel
04.2022 - 11.2022

Assistant Manager

ALH Group
10.2018 - 04.2022

Business Management#Manage Develope Teams - Business Management

TAFE NSW

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Michael Bushell