Michael Cole
Wirrulla,SA
Overview
28
28
years of professional experience
Work History
Tow Truck Driver
Garners On The Road Towing
Conjola
10.2019 - 05.2025
- Worked closely with other drivers, mechanics, tow operators during shifts.
- Drove a variety of tow trucks depending on the size and weight of the load being towed.
- Recovery of vehicles from various situations often requiring the need to think of solutions on the spot to ensure no more damage is done and recovery is done in a safe manner.
- Salvage of vehicles from the scene of a accident which could include liaising with the driver, rendering assistance to injured / shocked people, ensuring vehicles are removed from the scene in a safe and timely manner, clean up of road of debris and liquids.
- Maintaining trucks including services and daily safety checks.
- Transportation of machinery and equipment for coates hire.
- Maintain records to comply with NHVR and the NSW tow truck authority.
- Breakdown towing for NRMA roadside.
- Provided courteous customer service at all times by being friendly, helpful, and professional.
- Transported vehicles from accident scenes to repair shops or storage lots.
- Maintained accurate records of all towing activities.
- Responded promptly to emergency calls from dispatch personnel or customers in need of help.
- Delivered customer vehicles safely and efficiently to desired destinations while adhering to traffic laws and regulations.
- Followed company policies and procedures related to health and safety guidelines.
- Checked chains, cables, straps, and winches for proper operation and safety purposes.
- Conducted regular maintenance checks including oil levels, brake fluid levels, air pressure levels in tires.
Service Station Attendant
Kel Campbell Pty Ltd
Ulladulla
12.2008 - 09.2022
- Handled customer complaints in a professional manner while providing satisfactory solutions to their issues.
- Responded to emergency situations calmly and efficiently following the company's established protocol.
- Conducted regular checks of tanks and pipes for leaks or other potential hazards.
- Operation of console and eftpos machine to process sales.
- Record keeping of daily tank dips and water test results.
Ulladulla Motor Wreckers
Jason Van Halderen
Ulladulla
05.2014 - 10.2019
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed inventory and supplies to ensure materials were available when needed.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Pick up of vehicles for stock.
- Disposal of liquids and chemicals in accordance with regulations.
- Customer service and product knowledge to ensure customer satisfaction.
- Dismantling of vehicles to ensure all parts are adequately recycled.
Tow Truck Driver
On The Road Towing
Conjola
08.2007 - 05.2014
- Worked closely with other drivers, mechanics, tow operators during shifts.
- Drove a variety of tow trucks depending on the size and weight of the load being towed.
- Transported vehicles from accident scenes to repair shops or storage lots.
- Maintained accurate records of all towing activities.
- Recovery of vehicles from various situations often requiring the need to think of solutions on the spot, to ensure no more damage is done and recovery is done in a safe and timely manner.
- Salvage of vehicles from the scene of a accident, which could include liaising with the driver, rendering assistance to injured/shocked people, ensuring vehicles are removed from the scene in a safe and timely manner, clean up of road of debris and liquids.
- Maintaining trucks including services and daily safety checks.
- Maintain records to comply with NSW tow truck authority.
- Breakdown towing for NRMA roadside.
- Responded promptly to emergency calls from dispatch personnel or customers in need of help.
- Delivered customer vehicles safely and efficiently to desired destinations while adhering to traffic laws and regulations.
- Followed company policies and procedures related to health and safety guidelines.
- Inspected tow trucks before and after use for mechanical issues or damage.
- Checked chains, cables, straps, and winches for proper operation and safety purposes.
- Conducted regular maintenance checks including oil levels, brake fluid levels, air pressure levels in tires.
Tyre Fitter and Motor Mechanic
Allround Tire Mart
Ulladulla
04.2002 - 08.2007
- Repaired punctures in tubeless tires by patching or plugging holes with rubber materials.
- Replaced worn tires with new ones of the same size and type.
- Attended training sessions provided by the company on a regular basis to stay up-to-date with latest technology trends.
- Assisted customers in selecting appropriate types of tires based on their driving needs.
- Inspected tires for defects and wear, measured tread depth and determined need for replacement.
- All aspects of mechanical repairs from a service through to complete overhaul of engines and components.
Tyre Fitter
Ulladulla Tyre and Batteries
Ulladulla
09.1997 - 04.2002
- Attended training sessions provided by the company on a regular basis to stay up-to-date with latest technology trends.
- Performed basic maintenance tasks such as oil changes, brake jobs and filter replacements.
- Removed old tires from rims using specialized tools such as bead breakers and tire irons.
Timeline
Tow Truck Driver
Garners On The Road Towing
10.2019 - 05.2025
Ulladulla Motor Wreckers
Jason Van Halderen
05.2014 - 10.2019
Service Station Attendant
Kel Campbell Pty Ltd
12.2008 - 09.2022
Tow Truck Driver
On The Road Towing
08.2007 - 05.2014
Tyre Fitter and Motor Mechanic
Allround Tire Mart
04.2002 - 08.2007
Tyre Fitter
Ulladulla Tyre and Batteries
09.1997 - 04.2002