Michael Crescitelli
Athelstone,SA
Summary
Highly motivated Major Account Manger with over 20 years of experience facilitating and sustaining customer relationships. An effective and efficient communicator who continues to build trusting relationships with the customer by understanding their needs and requirements to be able offer them solutions to meet their objectives.
Overview
32
32
years of professional experience
Work History
Major Account Manager
Boral Construction Materials
01.2008 - Current
- Built senior executive relationships at target accounts and aligned solutions to business needs.
- Worked with channel and alliance partners on joint marketing and sales opportunities.
- Built mutually beneficial partnerships with industry and resale partners to enhance overall service and value to clients.
- Grew new customer relationships and revenue through sales of construction materials and logistical services.
- Determined revenue growth opportunities and enhanced service levels by closely monitoring developments in assigned accounts.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed accounts to retain existing relationships and grow share of business.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Prepared sales presentations for clients showing success and credibility of products.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Purchasing Manager
Bianco Precast (Formerly Bianco PCP & Drainage)
03.2000 - 12.2007
- Purchased new products and oversaw inventory stocking and availability.
- Sourced vendors, built relationships, and negotiated prices.
- Solved diverse supply chain problems involving numerous sources, logistics, and scheduling factors.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Implemented policies to reduce cost and eliminate waste.
- Cultivated strong relationships with vendors to maintain and improve levels of customer service.
- Negotiated pricing and terms with vendors to secure best value for company.
Building Contractor
Self-employeed
01.1992 - 02.2001
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Adhered to building codes and regulations in planning and construction phases for full project compliance.
- Analyzed building plans and prepared bids to deliver timely, cost-effective project completion.
- Mentored and trained construction crews on best practices for high-performing site teams.
- Maintained optimal cost controls by making affordable supplier purchases and negotiating lower prices.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Developed and maintained positive relationships with clients and other stakeholders.
- Hired and oversaw subcontractors to meet project needs.
Education
Graduate Certificate - Selling Skills And Sales Operations
Sandler Training
Adelaide, SA12.2018
Certificate IV - Project Management
Logikal Training International
Melbourne, VIC11.2015
Certificate - Small Business Management
PeerTec
Adelaide, SA01.2005
Some College (No Degree) - Year 11 Completed
Norwood Morialta High School
Magill, SASkills
- Account Management
- Sales Contracts and Agreements
- Contract Negotiation
- Lead Identification and Generation
- Issue Resolution
- Sales Records Management
- Revenue Growth
- Consultative Selling Techniques
- Customer Engagement
- Customer Relationship Management
- Customer Needs Assessments
- Customer Service and Assistance
- Strategic Planning
- Sales Forecasting
- Key Relationship Development
Timeline
Major Account Manager
Boral Construction Materials
01.2008 - Current
Purchasing Manager
Bianco Precast (Formerly Bianco PCP & Drainage)
03.2000 - 12.2007
Building Contractor
Self-employeed
01.1992 - 02.2001
Graduate Certificate - Selling Skills And Sales Operations
Sandler Training
Certificate IV - Project Management
Logikal Training International
Certificate - Small Business Management
PeerTec
Some College (No Degree) - Year 11 Completed
Norwood Morialta High School
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