MICHAEL DAKERS
Mount Warren Park,Australia
Summary
I have a real passion for getting hands on merchandising, doing relays cutting in new products ,store refurbishment and new store setups and working in a team environment. Camping is where my passion is in a bcf store.
Overview
29
29
years of professional experience
Work History
Assistant Store Manager
BCF
Underwood , Qld
04.2023 - Current
- Assisted in managing daily store operations and staff scheduling.
- Trained new employees on customer service and product knowledge.
- Supported inventory management through regular stock assessments.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Maintained a safe working environment by enforcing safety regulations.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Customer Service Manager
BCF
Loganholme, QLD
04.2021 - 04.2023
- Ensuring a high level of ticketing standards and catalogue setup to the standards set out in the monthly promotional guide.
- Helping other stores improve their layouts and merchandising standards.
- Supervising team on the floor to ensure they maintain a high store standard.
Store Manager
BCF
Springfield, QLD
02.2016 - 04.2021
- Rostering.
- Training team members in merchandising standards.
- Took part in Project 67, which involved travelling to several stores within my zone to update and enhance layouts.
- Oversaw team in ensuring a high store standard.
Assistant Store Manager
BCF
, QLD
06.2013 - 02.2016
- Took part in closing down Ray's Outdoors and completed new store setup for BCF Macgregor.
- Continued upkeeping of merchandising standards.
- Created new midway displays and continuously updated layouts to cut in new products.
Assistant Store Manager
Rays Outdoors
, QLD
12.2010 - 06.2013
- Set up new store.
- Trained new team members with product knowledge and store processes.
- Maintained merchandising standards.
Store Manager
Supercheap Auto
, QLD
10.2009 - 12.2010
- Directed and maintained store merchandising standards to present an organised and engaging in-store experience.
Assistant Store Manager
Supercheap Auto
02.2002 - 12.2009
- Assisted the Store Manager in maintaining store standards and procedures.
- Also helped several other stores with refurbishment and new store setups.
Assistance Stocktake Manager
Supercheap Auto
02.2002 - 10.2003
- Moved over to Western Australia to be Assistant Stocktake Manager which involved helping the Store Manager with stocktake preparation and assisting in running the stocktake.
Retail Team Member
Supercheap Auto
03.1997 - 02.2002
- Started as casual at the Burleigh store working Thursday nights and weekends then was offered a full time position in the Cleveland store in 1999 where I did my first store set up and was in charge of the tool area.
Education
Year 11 -
Elanora high school
QldSkills
- Merchandising Relays
- New Store setups
- Attention to detail
- Reliable
- Staff training
- Visual merchandising
- Retail operations
- Store operations
- Hiring and training
- Store opening and closing
- Customer service and engagement
References
- Matt Home, Area Manager, Manager
- Andrew Curtis Bcf store manager Oxenford
- Jason Daws BCF Store Manager Loganholme
Timeline
Assistant Store Manager
BCF
04.2023 - Current
Customer Service Manager
BCF
04.2021 - 04.2023
Store Manager
BCF
02.2016 - 04.2021
Assistant Store Manager
BCF
06.2013 - 02.2016
Assistant Store Manager
Rays Outdoors
12.2010 - 06.2013
Store Manager
Supercheap Auto
10.2009 - 12.2010
Assistant Store Manager
Supercheap Auto
02.2002 - 12.2009
Assistance Stocktake Manager
Supercheap Auto
02.2002 - 10.2003
Retail Team Member
Supercheap Auto
03.1997 - 02.2002
Year 11 -
Elanora high school