Summary
Overview
Work History
Education
Skills
ADDITIONAL INFORMATION
Certification
Languages
Timeline
Generic

MICHAEL DANG

Box Hill North,VIC

Summary

A motivated candidate with over 2 years of service industry experience, skilled in technology, communication, organisation, time management and valuing customers.

Front of house experience with adaptable mindset, seeking a fast-paced and dynamic team-oriented role to deliver exceptional customer service and increase venue reputation.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sushi Jiro
07.2021 - 01.2022
  • Operated POS equipment. In charge of making payments via EFTPOS or cash.
  • Provided customer service: greeting customers, taking orders and serving customers, answering questions, and resolving customer inquiries.
  • Maintained a clean and organized workspace, adhering to strict hygiene protocols.
  • Managed inventory, ensuring adequate stock levels of ingredients and supplies.

Ichika-Sushi & Asian Cuisine
03.2022 - 01.2024
  • Prepared and presented sushi display cabinet with attention to detail and aesthetic appeal.
  • Delivered outstanding customer service, recommending menu items and creating a welcoming atmosphere.
  • Making customer payments at EFTPOS equipment, serving sushi and sashimi to customers.
  • Upheld a clean and inviting kitchen and dining area, aligning with Ichika’s brand standards.
  • Delivered exceptional customer service, recommending beverages, and creating a welcoming atmosphere.
  • Contributed to inventory management, minimizing waste and optimizing stock levels.

Education

Bachelor of Electronics And Computer Systems Engineering - Engineering Technology

RMIT University

Skills

  • Adaptability and Time Management
  • Organisation and Hygiene
  • Teamwork and Collaboration
  • Multilingual (English and Vietnamese)
  • Effective communication with customers
  • Technology: computer and device handling skills and software adaptability
  • Problem-solving
  • Microsoft Office: Word, Excel, PowerPoint, Access

ADDITIONAL INFORMATION

  • Student visa
  • MS Office (Word, Excel, PowerPoint, Outlook)
  • Other Education: VCE, Cambridge IGCSE
  • Language: English, Vietnamese
  • Availability: Available upon request/ Flexible working schedule
  • Ready to learn and join new working environments and easily adaptable to new technologies (devices, software).

Certification

  • Driver’s license
  • RSA

Languages

English
Full Professional
Vietnamese
Native or Bilingual

Timeline

Ichika-Sushi & Asian Cuisine
03.2022 - 01.2024

Sushi Jiro
07.2021 - 01.2022

Bachelor of Electronics And Computer Systems Engineering - Engineering Technology

RMIT University

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MICHAEL DANG