Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Daniele

Bonner,ACT

Summary

Energetic and ambitious individual with a profound passion for Information Technology, aspiring to embark on a fulfilling career in IT support. A diligent and hardworking individual, I am committed to channeling my enthusiasm for technology into a dynamic and thriving professional journey.

Despite being in the early stages of my career, my genuine love for IT has been a consistent driving force. With a commitment to continuous learning and an eagerness to acquire new skills, I am poised to dive headfirst into the world of IT support. My youthfulness brings a fresh perspective and adaptability, coupled with a relentless determination to master every aspect of the field.

While I may not have direct experience in IT, I bring a strong work ethic, a hunger for knowledge, and a dedication to personal and professional growth. I am confident in my ability to quickly grasp new concepts, troubleshoot effectively, and contribute actively to a collaborative team environment.

Keen on embracing challenges and absorbing knowledge like a sponge, I am seeking an opportunity to immerse myself in the IT industry, learning and contributing to a team that values passion, dedication, and a hunger for advancement. Ready to invest time and effort to build a rewarding career in alignment with my lifelong passion for Information Technology.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Lab Technician

Downer Edi Works
08.2023 - 12.2023
  • Enhanced laboratory efficiency by streamlining sample collection and processing procedures.
  • Contributed to successful research outcomes through accurate data analysis and interpretation.
  • Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
  • Collaborated with multidisciplinary teams for timely completion of research projects.
  • Assisted in the development of new testing methodologies, leading to more efficient workflows and reduced costs.

Apprentice Mechanic

Bridgestone Select
02.2023 - 08.2023
  • Improved vehicle performance by diagnosing and repairing various automotive issues in a timely manner.
  • Enhanced customer satisfaction by providing efficient maintenance services and addressing concerns professionally.
  • Assisted senior mechanics with complex repairs, gaining hands-on experience and improving technical skills.
  • Streamlined workshop operations by maintaining a clean and organized workspace, ensuring safety standards were met at all times.
  • Supported the team in achieving quality workmanship by adhering to established industry procedures during all repair tasks.

Trainee Insurance Broker

Peter Brown And Associates
08.2022 - 02.2023
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Expanded the company''s client base through effective networking and relationship-building strategies.
  • Enhanced customer loyalty by delivering timely and accurate policy updates and renewal information.
  • Collaborated with underwriters to negotiate favorable terms for clients, ensuring competitive pricing and comprehensive coverage.
  • Implemented an organized system for managing client files, improving overall productivity and data management capabilities.

Leasing Consultant

LJ Hooker Real Estate
02.2022 - 04.2022
  • Increased tenant satisfaction by promptly addressing concerns and resolving issues.
  • Maintained high occupancy rates through effective marketing strategies and excellent customer service.
  • Streamlined the application process for prospective tenants, reducing wait times and increasing efficiency.
  • Boosted property revenue by skillfully negotiating lease terms and rent increases.

Education

Year 12 Certificate -

St John Paul II College
Nicholls, ACT
11.2021

Skills

  • Safety Protocols
  • Regulatory Compliance
  • Chemical Reagent Preparation
  • Building PCs
  • Great knowledge of IT troubleshooting, self taught but willing to learn heaps
  • Data entry
  • Customer Service
  • Hardware Configuration

Certification

Academic Excellence Award - Essentials mathematics - 2020

Timeline

Lab Technician

Downer Edi Works
08.2023 - 12.2023

Apprentice Mechanic

Bridgestone Select
02.2023 - 08.2023

Trainee Insurance Broker

Peter Brown And Associates
08.2022 - 02.2023

Leasing Consultant

LJ Hooker Real Estate
02.2022 - 04.2022

Year 12 Certificate -

St John Paul II College
Michael Daniele