Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Daniels

Ellenbrook,WA

Summary

Seasoned and focussed sales and project related employee with proven track record and worked across various industries. Offers strong administrative, business and project management principles and led and mentored direct reports. Achieved in house Certificate of Completion (Diploma in Business) through AIM whilst working at Jemena.

Overview

33
33
years of professional experience

Work History

Sales Consultant

Wisdom Homes
11.2022 - 05.2024
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Stayed knowledgeable on latest home designs, innovations and technological advancements through continuous training.

Sales Consultant (New Homes)

Lily Homes
02.2011 - 06.2022

Similar tasks as with Wisdom Homes, above.

Operations Manager - Electricity and Gas Projects

Jemena Asset Management
05.2004 - 12.2009
  • Supported all electricity projects with suitable staff and materials resources.
  • Supervised operations staff and kept employees compliant with both company and customer policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular six monthly performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.


Project Coordinator - Gas and Electricity

Jemena
03.2001 - 05.2004
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.

Sales Engineer

BOC Gases
03.1991 - 12.2000
  • Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
  • Identified sales opportunities by assessing environment and devising and implementing winning strategy.
  • Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
  • Generated new leads through cold calling and attending industry events.
  • Delivered technical sales presentations to customers and presented benefits and value of products.
  • Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
  • Attended trade shows and seminars to promote products and network with industry contacts.
  • Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.

Education

Diploma - Analytical Chemistry - Chemistry

Peninsula Technicon
Cape Town, South Africa

Master of Business And Commerce (MBC) - Marketing And HR

Western Sydney University
Parramatta, NSW
12.2010

Diploma - Business

Australian Institute of Management
Western Australia
12.2008

Skills

  • Project Management
  • Customer Relationship Management
  • CRM proficiency
  • Product and service knowledge
  • Account Management
  • Business Development
  • B2B Sales
  • Time Management
  • Staff Training
  • Goal-Driven
  • Team Cooperation
  • Computer Proficiency and Microsoft Office

Timeline

Sales Consultant

Wisdom Homes
11.2022 - 05.2024

Sales Consultant (New Homes)

Lily Homes
02.2011 - 06.2022

Operations Manager - Electricity and Gas Projects

Jemena Asset Management
05.2004 - 12.2009

Project Coordinator - Gas and Electricity

Jemena
03.2001 - 05.2004

Sales Engineer

BOC Gases
03.1991 - 12.2000

Diploma - Analytical Chemistry - Chemistry

Peninsula Technicon

Master of Business And Commerce (MBC) - Marketing And HR

Western Sydney University

Diploma - Business

Australian Institute of Management
Michael Daniels