Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

MICHAEL DAVIS

Hallam,VIC

Summary

Dedicated and detail-oriented professional with a strong foundation in customer service/administrative tasks and a proven track record of delivering efficient and organized support. With a keen eye for accuracy and a commitment to excellence, I bring a wealth of experience in managing office operations, handling correspondence, and facilitating smooth communication within teams. I am eager to contribute my skills and enthusiasm to a dynamic administrative role.

Overview

6
6
years of professional experience

Work History

File and Administration Assistant

LexMedicus
08.2022 - Current
  • Liaised with internal and external clients to prepare legal briefs for medical experts in order to provide high quality Medico-Legal reports.
  • Proficient in Microsoft Suite, Adobe Suite and internal systems such as Salesforce, Mi-Support and Affinity.
  • Focused on customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
  • Provided a positive and engaging experience for our clients, medical experts and examinees.
  • Supported onsite experts with administrative tasks including scanning, printing, dictaphone use and document management.
  • Built sustainable relationships, connections, and trust with clients & experts through open communication, resolution of issues and delivering on promises.
  • Developed project maps and automation tools to streamline system and user administration tasks.

Debrief Officer

FedEx
09.2019 - 06.2021
  • Coordinated logistics operations for a truck company specializing in transporting goods, ensuring timely delivery and efficient utilization of resources.
  • Communicated effectively with truck drivers to coordinate pick-up and drop-off schedules, optimizing route planning and minimizing delays.
  • Managed complex scheduling demands, including negotiating pick-up and delivery times and locations to meet customer requirements.
  • Provided detailed briefings to managers on logistics operations, highlighting any potential issues and recommending solutions for seamless execution.
  • Generated and distributed comprehensive reports outlining operational performance, including delivery status, route efficiency, and any logistical challenges encountered.
  • Implemented strategies to streamline communication processes between drivers, dispatchers, and management, enhancing overall operational efficiency.
  • Collaborated with cross-functional teams to resolve logistical issues and ensure adherence to company policies and regulatory requirements.
  • Demonstrated strong organizational skills and attention to detail in overseeing multiple shipments simultaneously, maintaining accuracy and timeliness throughout the logistics process.

Graphic Designer

Freelance
06.2021 - 08.2022
  • Successfully completed several freelance Graphic Design jobs with a strong customer satisfaction rate.
  • Developed creative design for print materials, brochures, banners and signs.
  • Created digital image files for use in digital and traditional printing methods.
  • Met with customers to present mock-ups and collect information for adjustments.
  • Completed final touches for projects such as images sizes and font selection.
  • Created broad range of work using various design techniques.
  • Coordinated, created and scheduled content, designs and periodic updates to clients website.
  • Managed personal workload, learned how to be self sufficient, disciplined and committed to the best result and customer satisfaction in every project.
  • Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.

Graphic Designer

FCC
04.2019 - 05.2020
  • Curated design for very large scale events with thousands of flyers, business cards, real-estate signs, billboards, digital design and social media management.
  • Worked alongside a marketing team to create graphics, video ideas, logos, print media, website content, stage design, social media management and much more for events through FCC.
  • Extensive knowledge in all computer programs and technology, and the ability to learn things very quickly under pressure & meet deadlines for all types of tasks.
  • Advanced in whole Adobe Suite, Microsoft, Mailchimp (newsletter design), Squarespace, ect.

Graphic Designer

Amazon Australia
08.2018 - 04.2019
  • Developed creative design for print materials, brochures, banners, and signs.
  • Assist wider team with creative direction for product photography to be used on Amazon website.
  • Produced high-quality product designs that successfully captured target audience attention and led to increased sales revenue.
  • Provided creative direction on photoshoots to ensure alignment with overall campaign themes and objectives.
  • Proven ability to learn quickly and adapt to new situations.

Education

VCE -

Hallam Senior College
11.2017

Skills

  • Communication Skills
  • Effective Time Management
  • Quick Thinker
  • Punctual
  • Computer Skills
  • Hard Working
  • Self Motivated
  • Problem solver
  • Positive
  • Teachable

References

Available upon request. 

Timeline

File and Administration Assistant

LexMedicus
08.2022 - Current

Graphic Designer

Freelance
06.2021 - 08.2022

Debrief Officer

FedEx
09.2019 - 06.2021

Graphic Designer

FCC
04.2019 - 05.2020

Graphic Designer

Amazon Australia
08.2018 - 04.2019

VCE -

Hallam Senior College

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MICHAEL DAVIS