Higher Duties Supervisor/Food and Beverage Attendant
Crown Melbourne
07 2016 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- interviewing potential hospitality workers to join our team
- Daily Reports completing shift handover notes, sales summaries, or operational logs for management review.
