Summary
Overview
Work History
Skills
Timeline
BusinessDevelopmentManager
Michael Dolby

Michael Dolby

Atherton,QLD

Summary

Police Officer focused on improving team operations, closing cases and preventing crimes through organized and effective police work. Solves and leads murder and sexual offence cases. Trained in weapons, defense and conflict resolution techniques. Conscientious criminal investigations team member bringing 37 years of achievement in evidence collection, suspect interviews and case documentation. Vigilant, meticulous and systematic in gathering data and following leads. Skillfully build rapport and thoroughly analyze encounters and scenes to support criminal prosecution of murder and sex offence cases.

Overview

43
43
years of professional experience
1
1

Tourism and transport

Work History

Facilitator

Negotiated Solutions PTY LTD
Brisbane, QLD
08.2020 - Current
  • Collaborated with various government departments to identify areas in need of improvement and implement training.
  • Delivered upbeat and interesting presentations to promote communicating with influence and verbal deescalation.
  • Used diverse teaching materials and motivational approaches to reduce learning gaps and instruct students.
  • Planned and facilitated face to face workshops in accordance with stated requirements, employing varied methods to maximize attendance.

Driver

Uber
Cairns, QLD
08.2023 - 12.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.

Shuttle Bus Driver

Barron Valley Hotel
Atherton, QLD
06.2023 - 08.2023
  • Fueled and performed pre-trip and post-trip inspections to support safe operating condition of vehicle.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Advised passengers of appropriate behavior to reinforce posted rules and maintain passenger safety.
  • Operated with safety and skill to avoid accidents and delays.
  • Followed company policies and procedures and maintained compliance with standards.
  • Maintained clean and neat shuttle for passenger comfort.
  • Successfully operated shuttle buses, vans and cars to transport passengers to various locations.
  • Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
  • Transported customers to and from Atherton to various Farms.
  • Delivered passengers to destinations safely and on time.
  • Followed applicable traffic regulations and traffic laws.
  • Responded with ease to sudden changes in routes and schedules.
  • Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
  • Developed deep knowledge of local routes and area destinations.
  • Communicated with passengers regarding estimated time of arrival.

Travel Agent

Travel Experience
Atherton, QLD
01.2023 - 04.2023
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
  • Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
  • Followed up with customers to increase customer service with travel plans.
  • Advised customers on necessary travel documents and visa requirements to successfully reach planned destination.

Police Sergeant - Crime Manager

Queensland Police Service
Far North District , QLD
08.2008 - 09.2022
  • Supervised crowds at busy events to prevent injuries and property destruction.
  • Engaged with local individuals and community leaders to discuss crime reduction strategies.
  • Planned, scheduled and supervised work of over 1000 subordinates.
  • Provided briefings to inform officers of crime trends and statistics.
  • Provided comprehensive reports on District performance.
  • Liaised with Issue Motivated Groups and organized police response to demonstrations and rallies.
  • Evaluated case documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases.
  • Established and enforced employee performance policies.
  • Organised and facilitated ANZCTC Negotiator Team Leaders Course in Cairns 2022. Arranged all accommodations , transport and meals.
  • Developed and implemented supervision schedules for registered child protection offenders using the then ANCOR database. Implemented, supervised and lead operations to visit and check on the activities of nine sex offenders within the district. Maintain databases and implemented risk assessment strategies. Liaised heavily With the Child Protection Offeder Registry and promoted exchange of intelligence.

Intelligence Officer

Queensland Police Service
Mareeba, QLD
11.2005 - 08.2008
  • Analyzed and collected various forms of data.
  • Advised senior police members and commanders based on intelligence findings.
  • Created useful and timely intelligence products to support field operations.
  • Produced multi-source intelligence reports and products for different agency customers.
  • Screened and interpreted all-source intelligence information.
  • Supervised gathering, review and dissemination of intelligence information from human sources, electronic sources, and counter-intelligence.
  • Prioritized threat levels for analyzing and communication.
  • Monitored surveillance and personnel to maximize unit and facility safety.

Detective

Queensland Police Service
Atherton, QLD
11.2000 - 08.2005
  • Gathered facts from interviews of suspects, witnesses and complainants.
  • Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
  • Delivered calm, professional testimony to support case evidence, establish timelines and offer law enforcement expertise.
  • Identified witnesses and collected statements to gather information and pursue remedies for violations of legal standards.
  • Investigated complaints brought by members of community by conducting interviews and compiling evidence.
  • Identified and resolved staff and organizational issues.
  • Collected crime scene evidence, examined bodies and investigated secondary locations to build detailed cases based on sound evidence handling practices.
  • Wrote detailed reports outlining case findings for internal files and legal purposes.
  • Thoroughly investigated criminal acts and conspiracies.
  • Enhanced community safety by reinvigorating the then defunct Child Protection Investigation Unit viathorough investigations, leading to the arrest and prosecution of criminals Who had offended against children.
  • Acted as a liaison between the detective division and community members, fostering trust and strengthening communication channels for improved crime reporting.
  • Contracted training for other detectives in the interviewing of children and the obtaining of evidence.

Senior Constable of Police

Queensland Police Service
Herberton, QLD
11.1995 - 10.2000
  • Confronted and resolved emergency and non-emergency situations.
  • Protected life and property through enforcement of regulations and laws.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Performed general patrol services and provided traffic control.
  • Managed crime scenes to protect personnel and preserve evidence.
  • Provided crime prevention suggestions and recommendations.
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Patrolled assigned areas to prevent and detect roadway crimes.
  • Enforced traffic laws and ordinances through visual observation and radar speed detection.
  • Engaged with local individuals and community leaders to discuss crime reduction strategies.

Police Officer

Queensland Police Service
Townsville, QLD
01.1986 - 11.1995
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Investigated and reported crimes, accidents, offenses and damage to property.
  • Answered emergency calls for help from citizens and business owners.
  • Secured crime scenes, gathered evidence and questioned witnesses.
  • Patrolled assigned areas to prevent and detect roadway crimes.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Enforced traffic laws and ordinances through visual observation and radar speed detection.
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
  • Conducted preliminary investigations at scenes of major crimes.
  • Patrolled assigned areas to check homes, businesses and public roads for signs of disturbance.
  • Issued traffic citations and electronic tickets for violations of traffic laws.
  • Apprehended offenders and conducted interviews and interrogations.
  • Gathered necessary information for court appearances and testified as witness under oath in court.
  • Supervised crowds at busy events to prevent injuries and property destruction.
  • Booked suspects into custody by processing mug shots and fingerprints.

Barman

Royal Hayman Island Resort
Hayman Island, QLD
01.1981 - 06.1983
  • Maintained accurate cash drawer of $1000 per shift.
  • Increased bar revenue through development and marketing of featured cocktails.
  • Completed regular bar inventories and daily requisition sheets and increased sales and profits.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Improved and applied social media marketing strategies to increase patronage.
  • Orchestrated numerous private parties, business meetings and formal engagements.

Skills

  • Discussion Facilitation
  • Microsoft Office 365
  • Learning Assessments
  • Team Meeting Facilitation
  • Workshop Facilitation
  • Facilitating Seminars
  • Instructional Techniques
  • Travel Arrangements
  • Positive Learning Environment
  • Operational Procedures
  • Emotional Support

Timeline

Driver

Uber
08.2023 - 12.2023

Shuttle Bus Driver

Barron Valley Hotel
06.2023 - 08.2023

Travel Agent

Travel Experience
01.2023 - 04.2023

Facilitator

Negotiated Solutions PTY LTD
08.2020 - Current

Police Sergeant - Crime Manager

Queensland Police Service
08.2008 - 09.2022

Intelligence Officer

Queensland Police Service
11.2005 - 08.2008

Detective

Queensland Police Service
11.2000 - 08.2005

Senior Constable of Police

Queensland Police Service
11.1995 - 10.2000

Police Officer

Queensland Police Service
01.1986 - 11.1995

Barman

Royal Hayman Island Resort
01.1981 - 06.1983
Michael Dolby