Michael Donnarumma
Glen Iris,Vic
Summary
Proficient Office Coordinator successful at efficiently and accurately managing records and databases. Articulate communicator with natural leadership skills and team building expertise demonstrated through several years of experience in office environments and coordination roles. History of improving processes and increasing team efficiency.
Overview
8
8
years of professional experience
Work History
Sales Administrative Coordinator
Pierre Collet Motors
05.2017 - Current
- Managed daily operations of stock management, including inventory analysis and control, and pricing
- Negotiated contracts on behalf of the organisation while adhering to set guidelines; leading successful deals that resulted in increased profits.
- Analysed data from various sources such as previous sales, to identify strategic pricing of each vehicle
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed high volume of inbound service booking inquiries through phone calls and emails, providing prompt responses and accurate information on availability and pricing .
- Improved customer satisfaction by addressing and resolving their concerns in a timely manner.
Small Sided Football Coordinator
Ashburton United
01.2019 - 09.2020
- Oversaw scheduling tasks efficiently, ensuring optimal staff coverage during peak times without sacrificing quality of service delivery.
- Communicated effectively with staff members to resolve issues quickly and efficiently.
- Overseeing all Small Sided Football Training during the week and Games on Sunday, assisting with needs of coaches to help develop every player.
- Coordinated training sessions plans for all coaches at small sided football level on relevant topics for kids under the age of 12.
- Offered constructive feedback to players and players guardians to help reach goals.
- Negotiated and resolved conflicts between players, parents and staff to restore order.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Mentored coaches in professional development opportunities to enhance their knowledge of the sport or coaching techniques.
- Developed relationships with players guardians to provide ongoing support and encouragement.
- Facilitated group coaching sessions and provided individual coaching support.
Active Transport Program Developer - Placement
Environment Education Victoria
03.2023 - 05.2023
- Researching benefits of active transport in school context, including links with student wellbeing and cognitive function
- Gathering and organising relevant resources, contacts, support available to schools and school communities/families/careers to support active transport (produced a Google Folder for EEV plus resource guide for schools)
- Created a 10-steps to Active Transport program for EEV to roll out
Youth FFA C License Football Coach
Ashburton United
12.2015 - 01.2019
- Communicated regularly with parents about their child's progress as well as any disciplinary issues that may arise
- Organised training sessions and plans to improve player skill and team cohesion
- Promoted sportsmanship by coaching players to respect one another and opponents
- Planned and implemented effective training sessions to develop players' technical, tactical, physical and mental skills
- Created training session plans tailored to needs of each age group or skill level
- Identified areas for improvement within individual players and the team, providing constructive feedback to help them reach their full potential
- Conducted pre-season evaluations of prospective team members during trials
- Obtained my Youth FFA C license in September 2017
- Implemented exercise programs and training strategies to bolster individual and team performance.
- Mentored assistant coaches in professional development opportunities to enhance their knowledge of the sport or coaching techniques.
Education
Bachelor of Public Health/Health Promotion -
Deakin University
Melbourne, VIC11.2023
Bachelor of Commerce (Major in Human Resources) -
Deakin University
Melbourne, VIC11.2023
Skills
- Inventory Coordination
- Workflow Processes
- Administrative Management
- Lead Management
- Customer Relations and Communications
- Critical Thinking
- Collaborating with Team Members
- Active Listening
- Mentoring Youth
- Motivational Leadership
- Inventory Management
- Handling Complaints
References
References available upon request.
Timeline
Active Transport Program Developer - Placement
Environment Education Victoria
03.2023 - 05.2023
Small Sided Football Coordinator
Ashburton United
01.2019 - 09.2020
Sales Administrative Coordinator
Pierre Collet Motors
05.2017 - Current
Youth FFA C License Football Coach
Ashburton United
12.2015 - 01.2019
Bachelor of Public Health/Health Promotion -
Deakin University
Bachelor of Commerce (Major in Human Resources) -
Deakin University