Summary
Overview
Work History
Skills
References
Timeline
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Michael Dumbrell

Sydney

Summary

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Operations Readiness Coordinator

Sydney Trains
Burwood
01.2025 - Current
  • Created documentation outlining operating instructions for staff members.
  • Built and maintained effective relationships with internal stakeholders, with collaboration across departments for readiness initiatives.
  • Managed scheduling and logistics for large-scale events, ensuring seamless execution.
  • Coordinated cross-functional team efforts to ensure project deadlines were met.
  • Evaluated performance data to recommend areas for improvement.
  • Analysed data to identify trends and make informed decisions for future projects.
  • Ensured compliance with organisational policies, regulations, and standards.

Train Driver

Sydney Trains & NSW Trains
Sydney
01.2017 - Current
  • Operated suburban and intercity electric trains safely and efficiently, adhering to strict timetables and safety standards.
  • Managed on-the-spot problem-solving to address mechanical issues, and maintain on-time performance.
  • Delivered excellent customer service, ensuring passenger safety, and resolving inquiries professionally.
  • • Collaborated with guards and network control teams to manage emergencies, and ensure seamless operations.

Aftermarket Sales And Technician

Volkswagen Australia
Five Dock
01.2017 - 01.2018
  • Provided professional window tinting and aftermarket product installations for Volkswagen vehicles.
    • Ensured high-quality aftermarket enhancements, maintaining brand standards and customer satisfaction.
    • Worked closely with sales and service departments to coordinate aftermarket modification efficiently.
    • Advised customers on product selection and best practices for vehicle enhancements.
    • Maintained inventory and managed equipment for aftermarket services.

Skills

  • Documentation creation
  • Logistics management
  • Data analysis
  • Project coordination
  • Compliance management
  • Stakeholder engagement
  • Cross-functional collaboration
  • Customer service
  • Problem solving
  • Resource allocation
  • Relationship building
  • Time management
  • Effective communication
  • Verbal and written communication

References

  • Manager, Operations Readiness| Suburban Services
  • Christopher Rutgers - 0434 835 704

Timeline

Operations Readiness Coordinator

Sydney Trains
01.2025 - Current

Train Driver

Sydney Trains & NSW Trains
01.2017 - Current

Aftermarket Sales And Technician

Volkswagen Australia
01.2017 - 01.2018

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Michael Dumbrell