Summary
Overview
Work History
Education
Skills
Languages
Timeline
Barista
Michael Fazzolari

Michael Fazzolari

Melbourne,VIC

Summary

hello my is michael i’ve been working in the hospitality industry for 7 years, I’ve got a passion for making coffee , waitering , and catering to customers needs striving to give them the best service and value for their money. I’m a self taught barista and have worked in a numerous amount of cafes and restaurants. I’m looking to expand my skills and workmanship. Your cafe Liminal has caught my eye and I am looking forward to joining your crew and learning more about the company and environment.

Overview

6
6
years of professional experience

Work History

Barista

Culpa Espresso
01.2023 - 01.2024
  • Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Wait Staff Member

Melissa
01.2022 - 08.2023
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Observed safety and loss prevention procedures to adhere to universal precautions and infection control guidelines.
  • Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Processed orders and sent to kitchen employees for preparation.
  • Explained menu items and suggested appropriate options for food allergy concerns.

All Round General Laborer

VANILLA
05.2020 - 12.2020
  • Completed projects on time and within budget by prioritizing tasks and working closely with team members.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
  • Improved communication between team members by actively participating in daily meetings, discussing project updates, concerns, or suggestions for improvement.

Barista

Gelobar
08.2017 - 11.2020
  • Completed projects on time and within budget by prioritizing tasks and working closely with team members.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.

Education

Brunswick Secondary College
Brunswick, VIC
11.2018

Skills

  • Process Control
  • Menu Memorization
  • Performance Improvements
  • Espresso preparation
  • Product Upselling
  • Available Weekends
  • Fluent in Language
  • Negotiation Tactics
  • Espresso machine operation
  • Hospitality and Professionalism
  • Safe Food Handling Practices
  • Order Taking
  • Coffee machinery
  • Supply Restocking
  • Coffee and Tea Preparation
  • Beverage Preparation
  • Up-selling
  • Excellent memory
  • Quality Control
  • Customer Service
  • Food Running
  • Friendly and outgoing

Languages

English
Native or Bilingual
Italian
Native or Bilingual

Timeline

Barista

Culpa Espresso
01.2023 - 01.2024

Wait Staff Member

Melissa
01.2022 - 08.2023

All Round General Laborer

VANILLA
05.2020 - 12.2020

Barista

Gelobar
08.2017 - 11.2020

Brunswick Secondary College

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Michael Fazzolari