Summary
Overview
Work History
Education
Skills
Most Recent Leadership
Interest And Hobbies
Experience
Satellite Catering Leadership
Notes
Skills And Character
Introduction
Volunteer Experience
References
Timeline
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Michael Fillery

Sydney,NSW

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

9
9
years of professional experience

Work History

VIP Table Service

ICC Sydney
01.2022 - Current

VIP Satellite Supervisor

VenuesLive
01.2018 - Current

Setup Supervisor

VenuesLive
01.2020 - 01.2023

Floor Supervisor

Moonlight Cinema
01.2016 - 01.2019

Bar Supervisor

Moonlight Cinema
01.2016 - 01.2019

Bump in/Out Supervisor

Moonlight Cinema
01.2016 - 01.2019

Call Centre Floor Supervisor

Customers 1to1
01.2015 - 01.2016

Batching Supervisor

2023 NSW State Election
ICC Sydney

Education

Skills

  • Strong Interpersonal Skills
  • Personal Assistance
  • Discretion and Confidentiality
  • Customer Service Expertise
  • Team Collaboration
  • Coaching and Mentoring
  • Attention to Detail
  • Interpersonal Skills
  • Cultural Sensitivity
  • Analytical Skills
  • Performance Management
  • Adaptability
  • Relationship Building
  • Task Prioritization
  • Continuous Improvement
  • Event Coordination
  • Customer Service
  • Goal Setting
  • Time Management
  • Professionalism
  • Time Management Abilities
  • Reliability
  • Decision-Making
  • Self Motivation
  • Professional Demeanor
  • Conflict Resolution
  • Adaptability and Flexibility
  • Analytical Thinking
  • Problem-Solving Abilities
  • Active Listening
  • Multitasking
  • Event Planning
  • Written Communication

Most Recent Leadership

  • Batching Supervisor, 2023, ICC Sydney, NSW
  • VIP Table Service, 2022-current, ICC Sydney
  • VIP Satellite Supervisor, 2018-current
  • Setup Supervisor, 2020-2023
  • Corporate Employee of the Year, 2019
  • Floor Supervisor, 2016-2019, Moonlight Cinema
  • Bar Supervisor, 2016-2019, Moonlight Cinema
  • Bump in/Out Supervisor, 2016-2019, Moonlight Cinema
  • Call Centre Floor Supervisor, 2015-2016, Customers 1to1

Interest And Hobbies

  • Volleyball
  • Hiking
  • Karaoke
  • Ceilidh
  • Live Music
  • Gardening
  • Trivia
  • Woodwork

Experience

9 Years, 4 Years, 8 Years, 3 Years, 6 Years, 8 Years, 5 Years, 8 Years, 5 Years, 5 Years, 6 Years, 3 Years, 1 Year, 15 Years, 10 Years, 8 Years, 4 Years, 3 Years, 2 Years, 6 Months

Satellite Catering Leadership

Involves; the setup of VIP rooms for catering, Running the rooms on game/event days 90% of the time by myself, 10% with others on major events Delivering additional orders at short notice, These rooms include for example; Hirers, Box Office, Merchandise Changerooms, Referees, Ball Kids, Performers, DJs, Cheerleaders, Full Time Staff, Control Room, Security, Customer Service Office, Multiple Media Rooms in, Multiple Medic Rooms, Casual Staff Diner Rooms, Chefs Office Staging Crew, On Field Catering, Pop-Up Activations and more.

Notes

I have aimed to keep my resume as streamlined as possible. If you would like more in-depth details please let me know. Thanks

Skills And Character

  • Leadership with Integrity
  • Team Player
  • Diplomatic
  • Optimistic
  • Analytical
  • Creative
  • Multi-tasker
  • Solutions Driven
  • Effective Time Management

Introduction

Hello, I am always grateful for each opportunity given to me, in life. I take responsibility for my own development, growth and education in my position. I am by nature; a supporter of others, diplomatic in my viewpoints, self-aware and self-motivated. One of my main joys in life is helping people who haven’t understood something and want to learn by explaining in a different way, following up and celebrating with them once they reach their learning goals.

Volunteer Experience

  • Sydney Living Museums Open Day, Sydney City
  • 2019 Genesian Theatre Team Leader
  • 2018 Primus Hotel Usher
  • 2017 Everleigh Workshops Usher
  • Conferencing, Sydney Olympic Park
  • 2016 and 2017 Gates
  • 2014 and 2015 Catering Assistant
  • 2012 and 2013 Bookshop
  • 2010 and 2011 Usher-Host
  • Conference Services
  • 2012-2016 Venue and Section Leader
  • 2010-2011 Usher
  • Westpac City to Surf
  • 2015 Race Mascot, 2014 Catering
  • Other
  • 2017 to 2020 ICC Sydney: WHS Forum Member
  • 2016 to 2019 Moonlight Cinema: Safety Checks
  • 2015 to 2016 Customers1to1: First Aid Support
  • 2010 to 2012 Leading Edge Group: Fire Warden

References

Available upon request.

Timeline

VIP Table Service

ICC Sydney
01.2022 - Current

Setup Supervisor

VenuesLive
01.2020 - 01.2023

VIP Satellite Supervisor

VenuesLive
01.2018 - Current

Floor Supervisor

Moonlight Cinema
01.2016 - 01.2019

Bar Supervisor

Moonlight Cinema
01.2016 - 01.2019

Bump in/Out Supervisor

Moonlight Cinema
01.2016 - 01.2019

Call Centre Floor Supervisor

Customers 1to1
01.2015 - 01.2016

Batching Supervisor

2023 NSW State Election

Michael Fillery