Michael Franklin
Padbury
Summary
Experienced sales professional with a strong background in the welding supplies and warehouse industries, seeking full-time employment. Known for versatility and unwavering work ethic, committed to expanding expertise as a sales representative. Skilled in team collaboration and thriving autonomously. Prioritizes continuous learning and advancing knowledge to stay ahead in the industry.
Overview
14
14
years of professional experience
Work History
Sales Representative
Gentronics
11.2022 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
- Managed portfolio of high-value accounts, ensuring they received exceptional service.
- Participated in trade shows and conferences to network and generate leads.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Store Man & Internal Sales
Welding Guns of Australia (UNIMIG)
02.2020 - Current
- Picking & packing Orders
- Receiving orders from suppliers
- Preparing orders to be dispatched to suppliers
- Preparing and submitting invoices for payment
- Preparing quotes for clients
- Intermediate MYOB skills
- Answering and directing calls
- Liaising with clients to ensure they receive a high level of customer service
- Safe operation of Forklift (high reach & gas)
- Working unsupervised
- Assisting to maintain a safe and clean workplace
- Excellent time management skills to meet deadlines
- Reconcile petty cash
- Deliver orders to clients and/or Couriers
- Manage and book collections with couriers
- Data entry
- Intermediate ability to use Microsoft office programs
- Receiving and unloading of containers
- Completing my tasks safety and abiding my health and safety regulations
- Working in a high placed environment
Bricklayers off sider
Various Small Bricklaying Companies/ Sub Contractor
10.2019 - 02.2020
- Excellent time management skills, insuring Tradesmen's have the necessary equipment to complete their tasks
- Completing my tasks safety and abiding my health and safety regulations
- Preparing the work environment for the tradesmen
- Maintaining equipment to ensure its operating to its full capacity
- Keeping the work environment free from hazards, including slips, trips and falls
- Reporting stock levels to supervisors
- Being productive and learning new skills from the tradesmen
Sales Assistant
Coles Liquorland
09.2018 - 10.2019
- Hold a current Approved Managers Licence
- Open and close the facility
- Provide a high level of customer service
- Operate the cash registers and computer systems
- Maintaining a high level of stock on shelves
- Abiding by government liquor guidelines
- Work as a team to ensure the team meet safety standards
- Ordering stock for the store
- Working as a team and well as autonomously
Laborer/ Trowel Hand
Masione Construction
08.2013 - 09.2018
- Work within the OH&S guidelines
- Successfully work within a team environment
- Preparing and provide the tradesmen with the resources they require to complete there roles
- Task vary from Mixing mud to laying Bricks
- Working in a labour intensive and fast pace environment
- Assembling Scaffold
Trades Assistant
Silver fern Cabinet
02.2013 - 08.2013
- Work to the companies OH&S standards
- Operate Spider saw and computerized equipment
Laborer/Trades Assistant
Trade Staff (NZ)
02.2011 - 12.2012
- Assisting in stress testing concrete
- Pouring concrete
- Water blasting (High pressure cleaning)
- Steel fixing (Rio Bar)
- Assisting multiple Tradesmen in the daily duties
Education
High School - Construction
Shirley Boys High School New Zealnd
Christchurch New Zealand11.2011
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Relationship building
- Product and service knowledge
- Sales presentations
- Sales strategy development
- Sales development
- Cold calling
- Business development
- Prospecting clients
- Sales demonstration
- Solutions planning
- Price quote preparation
- Product knowledge
- Attention to detail
Qualifications And Certificates
- Australian LF Forklift Licence
- Australian High Risk work licence
- West Australian Drivers licence
- Intermediate Computer skills
- MYOB experience
- Approved Managers & RSA
Timeline
Sales Representative
Gentronics
11.2022 - Current
Store Man & Internal Sales
Welding Guns of Australia (UNIMIG)
02.2020 - Current
Bricklayers off sider
Various Small Bricklaying Companies/ Sub Contractor
10.2019 - 02.2020
Sales Assistant
Coles Liquorland
09.2018 - 10.2019
Laborer/ Trowel Hand
Masione Construction
08.2013 - 09.2018
Trades Assistant
Silver fern Cabinet
02.2013 - 08.2013
Laborer/Trades Assistant
Trade Staff (NZ)
02.2011 - 12.2012
High School - Construction
Shirley Boys High School New Zealnd
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