Michael French
Perth,WA
Summary
Compassionate Support Worker skilled in providing emotional and physical support to individuals from diverse cultural backgrounds, disabilities, and mental health concerns. Highly motivated with a strong work ethic, adaptability, and exceptional interpersonal skills. Proficient in working independently and rapidly acquiring new skills. Demonstrated ability to adapt to various situations and knowledge of care procedures. Consistently ensures client comfort, safety, independence, and well-being.
Overview
20
20
years of professional experience
Work History
Lead Support Worker
Innovative support solutions
Perth , WA
06.2024 - Current
- Supported needs of a person living with Autism. Working in a 2:1 capacity.
- Positive behaviour support.
- Behaviour of concern support, including assisting people with self-harming and suicidal behaviours, emotional regulation and de-escalation strategies when in a state of confusion or heightened anxiety, and responding to violent outbursts.
- Maintaining a safe and clean work environment and home for the client.
- Independent living skills.
- Community engagement.
- Personal care.
- Medication management.
- Facilitating family visits, doctors' appointments, and other visits from therapists and external support teams.
- Ensured compliance with company policies and procedures by all Support Staff members.
- Conducted regular meetings with the Support Team to discuss progress, challenges, and opportunities for improvement.
- Maintained accurate records of customer interactions and resolutions.
- Assisted in developing strategies for improving customer satisfaction levels.
Lead Support Worker
Rocky Bay
, WA
02.2024 - 06.2024
- Supporting Indigenous women engaging with culture and community.
- Working on communication skills and confidence building.
- Teaching the use of public transport.
- Supporting people with a variety of different disabilities and needs.
- Collaborated with behaviour support practitioners, psychologists, physiotherapists, OTs, and speech therapists to implement strategies to support each client.
- Positive behaviour support.
- Community inclusion and engagement.
- Mirroring life skills and encouraging personal learning and growth.
- Personal care.
- Report writing and incident report
University/internship/private work with NDIS participants
01.2022 - 02.2024
- Studying Diploma of leadership and work placement
- Small private hours of support work and childcare
Lead Disability Support Worker
Autism Association of Western Australia
, WA
11.2017 - 01.2022
- Residential care, 24/7 support. Working anywhere from 2.5 days to 7 days at a time.
- Positive behaviour support
- Behaviour of concern support, including assisting people with self-harming and suicidal behaviours, emotional regulation and de-escalation strategies when in a state of confusion or heightened anxiety, and responding to violent outbursts.
- 2 on 1 support.
- Personal care.
- Cleaning and household duties.
- Community access and participation.
- Facilitating visits and appointments and working in a multi-disciplinary team.
- Training new staff members.
- Administration duties and report writing.
Valued Independent People then merged into Rocky Bay Inc.
11.2015 - 11.2017
- Disability support, (Personal care, hoisting, peg feed, medication)
- Independent living skills
- Positive behaviour support
- Communication training
- Drop offs and pickups in a bus
- Community access
- Movies, coffee, shopping, public transport, and other community-based activities
Drug and Alcohol Counselor
Teenchallenge
, WA
12.2014 - 11.2015
- Mentoring (counselling/life training)
- Medical appointments and medication dispensing.
- Mental health support.
- Farm duties (Tree loping, fence building, tractor driving, labouring, garden)
- Residential supervision (House parent).
- Care plans.
- Provided individual counselling and group therapy to clients with substance abuse issues.
- Educated clients about the risks associated with drug and alcohol use.
- Assisted clients in developing strategies to reduce or eliminate substance use behaviours.
- Collaborated with other healthcare providers to coordinate care for clients who have co-occurring mental health disorders.
- Advised families on how best to support their loved one's recovery process.
- Provided referrals for additional resources such as medical care or housing assistance, education and training opportunities.
Baptistcare/Cam Can/Disability Services Commission
01.2007 - 01.2014
- Working with a wide variety of disabilities physical and intellectual
- Personal care (High care)
- Showering, manual handling etc
- Medication handling
- Respite care
- Sleepover care
- Recreation support
- Independent living skills training
- Appointments
- Empowerment of the individuals
- Childcare
Apprentice Boilermaker
Fabricon
01.2006 - 01.2007
- Metalwork/welding/grinding/machinery operation
Factory hand
Pc Locs Inc.
01.2005 - 01.2006
- Welding/metal work
- Manufacturing security frames and cables for computers
Education
Diploma of Leadership - Leadership
Alpha Crucis College
02.2024
Certificate IV - Community Services Work
Boarding Training Australia
08-2015
Certificate III - Home And Community Care
Central Tafe
WA12-2009
Skills
- Compassionate
- Kind
- Gentle
- Resilient
- Caring
- Good communicator
- Interpersonal skills
- Strong leadership
- Confidentiality
- Staff Supervision
- Loyal
- Respectful
- Valuable member
- Daily living support
- Mental health assistance
- Behavioural support
- First-aid and CPR
- Person-centred care
- Violence prevention
- Substance Abuse Counseling
- Crisis Management
- Problem-solving abilities
- Crisis Intervention
- Interdisciplinary Collaboration
References
Jessica Gough, 0460 812 482, Innovative Support Solutions Coordinator, (Please ask before contacting)
Abby Mclean, 0439 907 111, Team leader Rocky Bay,
Goran Mirosovic, 0438 990 018, Previous director of Teenchallenge,
Brett Hilton, 0433 007 083, Previous director Teenchallenge,
Kelsey Pinelli, 0435 010 022, children's ministry leader,
Tim Healy, tim.j.healy@gmail.com, University lecturer,
Donna Kipps, 0413 449 352, State Director Alpha Crucis University,
Ryan, 0401 980 591, Autism Association and Innovative Support Solutions co-worker,
Adam Scott, 0411 247 760, Innovative support solutions co-worker,
Laura French, 0424 061 024, Sister & Police officer,
Personal Information
Date of Birth: 12/13/89
Attributes and skills
- Compassionate
- Kind
- Gentle
- Resilient
- Caring person
- Good communicator
- Great interpersonal skills
- Quick learner
- Great working as a part of a team or one on one
- Received support worker of the year award in 2008 at Baptist care
- Loyal
- Respectful
- Valuable member for any workplace
- Father of 2 boys
Affiliations
- Surfing
- Camping and outdoor adventures
- Movies and gaming
- Family time and being a father
Timeline
Lead Support Worker
Innovative support solutions
06.2024 - Current
Lead Support Worker
Rocky Bay
02.2024 - 06.2024
University/internship/private work with NDIS participants
01.2022 - 02.2024
Lead Disability Support Worker
Autism Association of Western Australia
11.2017 - 01.2022
Valued Independent People then merged into Rocky Bay Inc.
11.2015 - 11.2017
Drug and Alcohol Counselor
Teenchallenge
12.2014 - 11.2015
Baptistcare/Cam Can/Disability Services Commission
01.2007 - 01.2014
Apprentice Boilermaker
Fabricon
01.2006 - 01.2007
Factory hand
Pc Locs Inc.
01.2005 - 01.2006
Diploma of Leadership - Leadership
Alpha Crucis College
Certificate IV - Community Services Work
Boarding Training Australia
Certificate III - Home And Community Care
Central Tafe
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