Michael Gabriel
Manunda
Summary
Dynamic small business owner with proven expertise in operations and marketing at FENCELINE. Skilled in project management and vendor relations, I built a loyal customer base through exceptional service and effective communication. Leveraged social media to enhance brand identity, achieving significant customer satisfaction and business growth.
Overview
5
5
years of professional experience
Work History
Small Business Owner
FENCELINE
06.2023 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
Tree Arborist
Onslaught Tree Lopping
01.2020 - 04.2023
- Collaborated with team members on complex tree projects, ensuring efficient completion of tasks.
- Built strong customer relationships by promptly responding to inquiries or concerns about their landscape.
- Increased customer satisfaction with professional communication and a high level of arboriculture knowledge.
- Assisted clients in selecting appropriate species for their specific needs and site conditions.
Education
BBA - Business Administration
JPS Institute
Slacks Creek, QLD10-2024
Bachelor of Science - Electrical Engineering
Bundamba Technical And Further Education
Bundamba, QLD11-1989
Skills
- Small business operations
- Planning and execution
- Vendor relations
- Business marketing
- Business management and development
- Project management
Timeline
Small Business Owner
FENCELINE
06.2023 - Current
Tree Arborist
Onslaught Tree Lopping
01.2020 - 04.2023
BBA - Business Administration
JPS Institute
Bachelor of Science - Electrical Engineering
Bundamba Technical And Further Education
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