Michael Gammon

• Improved program efficiency by streamlining processes and implementing time-saving solutions.
• Research & implementation of new CRM system
• Established strong relationships with key stakeholders, ensuring support for program initiatives.
• Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
• Coached team members on professional development opportunities, contributing to improved overall performance.
• Managed and supervised administrative and daily program operations, complying with policies and regulations.
• Managed multiple strategic projects with numerous sub-projects or workstreams.

• Crafting Kitchen Transformations was a natural evolution following the acquisition of Granite Transformations
• Led initiatives to offer quality, modular kitchens and meet and exceed customer expectations while leveraging industry expertise in kitchen design.
• Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Expanded product offerings by researching market trends and identifying potential growth opportunities.
• Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
• Implemented marketing strategies to increase brand awareness and attract new customers.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.

• As the new owner of Granite Transformations Southern Tasmania, stepped into business ownership during a challenging period of uncertainty within the Granite Transformation organisation
• Led strategic initiatives to revitalise offerings and position the business for sustained growth success in the ever-evolving market landscape.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Diversified revenue streams by exploring new markets and developing innovative products or services tailored to those markets'' needs.
• Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.

• As Business Manager for Southern Tasmania, led a dedicated team of professionals to consistently deliver exceptional services to clients
• Through strategic leadership and meticulous oversight, the team delivered premium service quality while concurrently driving revenue and profit margin growth
• Exceeded performance targets, cementing the company's reputation for unparalleled service delivery and financial results.
• Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.

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• Implemented cost-cutting measures, resulting in substantial savings for the organization without compromising on quality or performance.
• Developed strategic partnerships with key stakeholders, leading to significant growth opportunities for the company.
• Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
• Executed business plan to expand into a second location.