Michael Giuliano
Sydney,NSW
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
16
16
years of professional experience
1
1
Certificate
Work History
Restaurant Waiter
Live Fish and Sushi
06.2021 - 10.2024
- Maintained clean and organized dining areas for optimal guest experience.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Hotel Waiter
Hotel La Bussola
05.2018 - 11.2020
- Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
- Handled high-pressure situations during peak hours while maintaining professional demeanor and prioritizing guest needs.
- Contributed to the hotel''s reputation for excellent service by consistently receiving positive reviews from satisfied customers.
Restaurant Waiter
Restaurant Manitta
05.2016 - 11.2018
- Maintained clean and organized dining areas for optimal guest experience.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Banquet Waiter
Restaurant Il Tulipano
11.2015 - 03.2016
- Fostered enjoyable event atmosphere through friendly guest interactions
- Assisted in resolving guest concerns quickly and effectively, demonstrating excellent problem-solving skills.
- Increased banquet efficiency by collaborating with the event planning team to ensure smooth operations.
Restaurant Waiter
Restaurant Happy Days
05.2008 - 10.2015
- Cultivated warm relationships with regular customers.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Education
High School Diploma -
Professional Tourist
Italy06-2008
Skills
- Customer service
- Cleanliness
- Service quality
- Problem-solving
- Dining area maintenance
- Quality control
- Positive and professional
- Alcoholic beverage service
Certification
Responsible Service of Alcohol (RSA)
Languages
Italian
English
Timeline
Restaurant Waiter
Live Fish and Sushi
06.2021 - 10.2024
Hotel Waiter
Hotel La Bussola
05.2018 - 11.2020
Restaurant Waiter
Restaurant Manitta
05.2016 - 11.2018
Banquet Waiter
Restaurant Il Tulipano
11.2015 - 03.2016
Restaurant Waiter
Restaurant Happy Days
05.2008 - 10.2015
Responsible Service of Alcohol (RSA)
High School Diploma -
Professional Tourist
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