Michael Grant

Led proposal development efforts, winning multiple high-value contracts for the company.

• Conducted thorough reviews of operations to devise and deploy improvement strategies.
• Communicated with nation-wide organisations to build networks and develop leads.
• Elevated client engagement levels through regular communication updates and strategically planned touchpoints.
• Leveraged CRM tools to effectively manage leads, ensuring timely follow-up and improved conversion rates.
• Forged strong relationships with key stakeholders, enhancing brand reputation and fostering long-term collaborations.

• Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
• Generated new business with marketing initiatives and strategic plans.
• Delivered mortgage broking presentations to prospective clients, highlighting the unique value proposition of our products and services.
• Established strategic alliances with key decision-makers to develop referral partnerships as a source of leads
• Prepared sales presentations for clients showing success and credibility of products.

• Completed point of sale opening and closing procedures.
• Supervised creation of exciting merchandise displays to catch attention of store customers.
• Facilitated open communication channels between staff members and upper management by conducting regular team meetings, fostering transparency in decision-making processes.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

• Built and maintained a client pipeline of 1400 clients and prospects.
• Managed the end-to-end sales process.
• Developed long term relationships with C-level executives in the CBD as it was a referral based role.
• Motivated by high monthly and annual KPIs, achieved President's club in my first year (~$600,000 in sales value)
• Demonstrated creativity and resourcefulness through the development of innovative solutions.