Summary
Overview
Work History
Skills
Educational
Licenses
References
Timeline
Generic

Michael Haynes

Martins Creek,NSW

Summary

I am confident I have the ability and necessary skills, and experience to Perform duties to a high standard with your company. I am a team worker, as well as being able to work unsupervised or independent, and I am able to create and maintain a good rapport with clients and co-workers. I may be contacted on the numbers shown on front page and am available for an interview when convenient for you.

Overview

24
24
years of professional experience

Work History

Sales Representative

Primo Fine Foods
10.2020 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Accounts Manager

Superior Foods
11.2017 - 12.2019
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.

owner/operator

Pipers Takeaway
01.2015 - 02.2017

Route Sales Representative

Pepsico Australia
01.2012 - 01.2015
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Maintained positive relationships with customers using good communication and follow-through abilities.
  • Boosted revenues by upselling and cross-selling products to new and established customers.
  • Maximized sales through effective territory management and strategic route planning.
  • Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.

Self employed

Owner driver for Bidvest foodservice
01.2006 - 01.2012
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Delivery of food products frozen and dry in Newcastle area.

Customer service representative

Century Yuasa Batteries Newcastle
07.2000 - 11.2005
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • customer service
  • selling and installing batteries
  • stocktake/store maintenance
  • after hours roadside assist

Delivery Driver

Bidvest, Newcastle
01.2001 - 01.2002

Skills

    Customer Service

    Customer Relations

    Customer Relationship Building

    Interpersonal communication skills

    Upselling and Cross Selling

Educational

Secondary School Certificate, Springwood High, 10, 1983, English,maths,science,history, Retail Operations Certificate II, Retail Management Course, Sales Training Program

Licenses

  • License (MR)
  • Forklift license

References

  • Mr Cameron Perks, Business Account Manager, New Sunrise, 0467 662 930
  • Paul Hayman, Sales Agent, Century Batteries, 0408 160 809

Timeline

Sales Representative

Primo Fine Foods
10.2020 - Current

Accounts Manager

Superior Foods
11.2017 - 12.2019

owner/operator

Pipers Takeaway
01.2015 - 02.2017

Route Sales Representative

Pepsico Australia
01.2012 - 01.2015

Self employed

Owner driver for Bidvest foodservice
01.2006 - 01.2012

Delivery Driver

Bidvest, Newcastle
01.2001 - 01.2002

Customer service representative

Century Yuasa Batteries Newcastle
07.2000 - 11.2005

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Michael Haynes