Summary
Overview
Work History
Education
Skills
Timeline
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Michael Henderson

Castlemaine,VIC

Summary

Versatile and dynamic, with a proven track record at Das Kaffeehaus, I excel in high-pressure environments, demonstrating exceptional customer service and team leadership. Skilled in cash handling and maintaining cleanliness, I consistently enhance customer experiences, ensuring quality and efficiency in every task. My approach has significantly contributed to a positive and adaptive workplace culture.

Overview

2
2
years of professional experience

Work History

Barista

Das Kaffeehaus
Castlemaine, VIC
11.2023 - Current

Handling multiple, high quality orders at a time while participating in enthusiastic conversation with multiple customers.

Dishwasher

Das Kaffeehaus
Castlemaine, VIC
10.2022 - Current

I keep all dishes, utensils and glassware clean and follow all safety standards set by my restaurant and personal values, I also complete additional cleaning tasks within the kitchen and restaurant to strive every day for a cleaner work environment.

Till Operator

Das Kaffeehaus
Castlemaine, VIC
10.2022 - Current

Everyday I will handle different high-pressure situations consistently and efficiently while swiftly handling cash correctly with customers.

Packing Assistant

Coffee Basics
Castlemaine, VIC
10.2022 - Current

My roll includes packaging coffee beans and ground coffee on scales to different measurements and keeping the highest standard or quality and quantity.

Front of House Employee

Das Kaffeehaus
Castlemaine
09.2022 - Current

Every day I will be Handling multiple customers and their specific requests whilst conducting my fellow staff members around the establishment to make sure everything runs smoothly and every customer including regulars leave with a new and positive experience of the business and its staff.

Education

VCE -

Castlemaine Secondary Collage
Castlemaine
11.2024

Skills

  • Finding the optimal way to complete any task I am set
  • High presser cash handling
  • Opening and closing duties
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Team leadership
  • Adaptive and creative
  • Order taking
  • Safe food handling
  • Fast Decision-making

Timeline

Barista

Das Kaffeehaus
11.2023 - Current

Dishwasher

Das Kaffeehaus
10.2022 - Current

Till Operator

Das Kaffeehaus
10.2022 - Current

Packing Assistant

Coffee Basics
10.2022 - Current

Front of House Employee

Das Kaffeehaus
09.2022 - Current

VCE -

Castlemaine Secondary Collage
Michael Henderson