Michael Herbert
Kariong,NSW
Summary
Highly motivated Sales Manager with talent to drive team spirit and morale while promoting sales techniques and methods. Effective leader with pleasant personality and commitment to build successful teams.
Forward-thinking and results-driven sales leader with more than 25+ years of experience in partnership development, account management and channel building. Self-directed leader with talents in diversifying networks, product offerings and pricing strategies to drive growth with value-added solutions.
Motivated Sales Manager bringing extensive experience in strategic planning, market development and operations management. History of improving revenue and increasing supply chain efficiency to maximize profit.
Managed over 15+ National accounts and 30+ State accounts with a range of different channels such as Catering Industries, Ikea, St Vincent's Health, Ramsay Health, National Defence force, NSW Health and more.
Goal-oriented Sales Professional with exceptional experience in Retail and Foodservice industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
15
15
years of professional experience
Work History
State Sales Manager
Lactalis Australia
07.2021 - Current
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Executed successful promotional events and trade shows.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Finalized sales contracts with high-value customers.
- Conducted product demonstrations and presentations to potential clients to capture more sales.
- Attended industry conferences and trade shows to stay up-to-date with market trends and customer needs.
- Managed team of 6 sales representatives and consistently achieved high sales targets.
- Effectively recruited and hired highly talented individuals bringing exceptional skills and expertise to sales team.
- Developed and managed budgets to confirm proper use of resources and maximize profitability.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Account Manager
Lactalis Australia
07.2015 - 02.2021
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
- Negotiated prices, terms of sales and service agreements.
Territory Manager
Lactalis Australia
02.2009 - 06.2015
- Established successful account relationships by building rapport and maintaining consistent communication
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth
- Worked with vendors and suppliers to support timely delivery of products and services
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Managed over 300 accounts within Northern Beaches, and North Shore territory
- Managed accounts to retain existing relationships and grow share of business
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning
Education
Associate Diploma - Social Science - Human Movement
Loftus Tafe
Loftus, NSW12.1998
Certificate IV - Cert 4 in Travel And Tourism
Ryde Tafe
Ryde, NSW12.1996
High School Diploma -
St Andrews Cathedral School
Sydney, NSW12.1995
Skills
- Program Monitoring
- Leads Database Maintenance
- Strategic Planning
- Presentation Abilities
- Goals and Performance
- Product Knowledge
- Customer Relationship Management
- Customer centric selling
- Direct Sales
- Account Development
- Account Management
- Sales Coaching
- Employee Performance Evaluations
- Analytical Thinking
- Active Listening Skills
Timeline
State Sales Manager
Lactalis Australia
07.2021 - Current
Account Manager
Lactalis Australia
07.2015 - 02.2021
Territory Manager
Lactalis Australia
02.2009 - 06.2015
Associate Diploma - Social Science - Human Movement
Loftus Tafe
Certificate IV - Cert 4 in Travel And Tourism
Ryde Tafe
High School Diploma -
St Andrews Cathedral School
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