Michael Osborne

Work History

Outreach Liason & Science Communicator

Newspec

Melbourne, VIC

03.2023 - 09.2023

Organized work to meet demanding production goals.
Performed complex mechanical alignments and equipment calibration to meet quality standards.
Addressed routine equipment maintenance according to established schedule.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Applied critical thinking and research to address complex issues.
Maintained compliance with regulatory standards and safety requirements.
Observed equipment operation to diagnose and troubleshoot reported issues.
Inspected equipment to identify areas of wear or causes of malfunctions.
Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Diagnosed and repaired problems with electrical and mechanical systems.
Liaised with internal departments to optimize productivity and efficiency.
Worked with diverse types of weather and ground conditions.
Demonstrated to customers proper methods for operating equipment after it had been installed.
Tested systems, noting issues and completing preventive maintenance.
Adhered to safety protocols and policies to reduce workplace hazards.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Inspected equipment to diagnose operational issues.

Sole Trader/Freelancer Voice Actor

Osborne Voices

06.2016 - Current

Delivered high-quality audio production and client communication
Known as the 'voice of choice' for multinational companies.
Collaborated with other performers for scene and character development.
Introduced shows on air and announced station breaks, commercials and public service information.
Interpreted scripts to create believable characters.
Maintained professional attitude and demeanor at all times.
Participated in professional workshops and master classes to hone acting skills.
Collaborated with other actors to create believable and dynamic scenes.
Memorized lines quickly and delivered convincingly in different acting settings.
Researched and identified innovative solutions to acquire resources and meet customer needs.
Negotiated fees and contracts to reach mutually beneficial agreements with clients.
Utilized HTML, CSS and JavaScript programs to create customized websites, enhancing features and aesthetics.
Collaborated with clients to define project requirements and deliverables.
Analyzed user feedback to gather input and identify areas required for improvement.
Optimized websites and mobile applications to achieve maximum performance.
Gathered, organized and input information into digital database.
Developed effective improvement plans in alignment with goals and specifications.
Devised and implemented processes and procedures to streamline operations.
Created and managed project plans, timelines and budgets.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Masters Student

La Trobe University

Bundoora, VIC

01.2021 - 01.2022

Masters Research Student, Binger & Reynolds Labs (LIMS -, Proficient in Computer-Aided Design (CAD) and Fused Deposition Modeling (FDM)
Focused on 3D Bioprinting microenvironments for future experiments.
Observed equipment operation to diagnose and troubleshoot reported issues.
Performed complex mechanical alignments and equipment calibration to meet quality standards.
Supported design tasks with 3D modeling and drawings of facilities, infrastructure and systems.
Suggested specialized fixtures, test equipment and procedures for failure analysis.
Tested components and systems to evaluate performance and identify concerns.
Maintained compliance with regulatory standards and safety requirements.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Inspected equipment to identify areas of wear or causes of malfunctions.
Applied critical thinking and research to address complex issues.
Spread out articles or materials and examined for holes, tears and other defects.
Diagnosed and repaired problems with electrical and mechanical systems.
Researched and implemented new technologies and equipment.
Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Wrote and revised maintenance procedures.
Inspected, evaluated and calibrated electrical and mechanical systems and components.

State Manager & National IT support

Quiz Meisters Trivia

Melbourne, VIC

02.2017 - 01.2021

Ensured smooth operations of 40+ weekly pub trivia shows and corporate events
Managed recruiting, venue scouting, rostering, and IT support
Hosted pub & corporate shows since April 2008.
Tracked performance to identify deficiencies and adjust management strategies.
Developed communications materials to promote organizational plans and initiatives.
Managed and guided staff through daily and special project work.
Boosted sales through successful marketing and service optimization strategies.
Administered budgets with sound cost control plans and expense tracking systems.
Negotiated contracts and commercial agreements with favorable terms.
Coordinated staff development plans to build empowered, confident and knowledgeable team.
Cultivated internal support for business plans and with external industry partners.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Established team priorities, maintained schedules and monitored performance.
Defined clear targets and objectives and communicated to other team members.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Leveraged data and analytics to make informed decisions and drive business improvements.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Assisted in organizing and overseeing assignments to drive operational excellence.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Set aggressive targets for employees to drive company success and strengthen motivation.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Developed detailed plans based on broad guidance and direction.

Karate Instructor

Bendigo Training Academy

Bendigo, VIC

01.2005 - 12.2007

Developed karate lesson plans to meet individual needs of each participant.
Informed students of historical and theoretical underpinnings of karate techniques.
Solicited prospective students by distributing guest passes, asking for referrals and using other prospecting techniques.
Scheduled individual and group lessons to improve student skills.
Enhanced client experience by maintaining motivational and supportive culture.
Educated members on proper movement techniques and safe equipment use to reduce risk of injury.
Performed regular assessments of participant fitness levels and progress toward performance goals.
Collaborated with other instructors to create effective class designs focused on participant feedback.
Developed creative and fun fitness classes to keep participants engaged and motivated.
Led weekly classes for up to 30 individuals with consistent participation and positive feedback.
Encouraged and motivated participants to persevere through challenges to achieve new goals.
Monitored participant progress and provided positive reinforcement to support goal achievement.
Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
Planned and executed group fitness sessions with warm-ups and cool-downs.
Developed and implemented various high-energy and motivating fitness programs to meet diverse needs.
Promoted safe and inclusive environment for club clients and members.
Used music to motivate and energize classes.
Promoted fitness classes to boost gym attendance.
Collaborated with other fitness professionals to develop and implement new programs.
Demonstrated proper form and technique to prevent injury.
Implemented new and creative exercise routines to keep participants motivated.
Utilized effective record-keeping system for tracking customer information.
Motivated participants through one-on-one instruction and positive feedback.
Set up and broke down equipment before and after classes.
Adapted classes to meet needs of participants with varying fitness levels.
Educated participants on proper nutrition and healthy lifestyle habits.
Assisted with marketing and promoting of classes and services.

Summary

Overview

Work History

Outreach Liason & Science Communicator

Sole Trader/Freelancer Voice Actor

Masters Student

State Manager & National IT support

Karate Instructor

Education

Master of Science - Biotechnology & Bioinformatics

Bachelor of Science - Biomedical Science

Skills

Timeline

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