MICHAEL HUBER
Southport,QLD
Summary
Dynamic and adaptable Senior Practitioner and Care Manager with a proven track record of delivering impactful results in high-pressure environments. Expertise includes Domestic Violence, Victims of Crime, Homelessness, Housing, Child Protection, Dual Diagnosis, Mental Health, and Substance Misuse. Committed to producing high-quality outcomes while effectively navigating varied demands. Passionate about fostering positive relationships through humor and camaraderie, while enjoying the beauty of nature and maintaining an active lifestyle.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Men's Family Violence Counsellor
No To Violence
04.2025 - 11.2025
- The Men’s Family Violence Counsellor (MFVC) is responsible for engaging with clients (primarily men who use family violence), providing professional telephone (in-bound and out-bound) and on-line counselling advisory and support services. Through telehealth, undertake MARAM screening and identification. Establish clear responsibilities for family violence identification, risk assessment and risk management.
- Provide professional family violence counselling and advisory support services to both inbound and outbound callers in accordance with NTV principles and practices which represent behaviours which are: respectful, non-collusive, victim/survivor-centred, timely and culturally relevant.
- Provide referral information to enable clients and others to access other local, community based support services where required.
- Ensure all cases are managed professionally, are accurate and the records up-to- date and entered into the relevant CRM data base.
- Ensure all work is undertaken in compliance with NTV policies, procedures, frameworks and processes, applicable legislation and governance requirements.
Response & Connection Practitioner - VOCCR Team
DV Connect
02.2024 - 01.2025
- Selected by DV Connect to lead, develop and support new VOCCR pilot program, Victims of Crime Community Response. Work from home position, responsible for referrals from participating stakeholders, Queensland Police Service Logan District and, Logan Hospital Metro South Health. The Victims of Community Crime Response (VoCCR) service focuses on addressing current gaps faced by victim-survivors needing immediate practical support after experiencing an interpersonal violent crime. VoCCR operates & responds 24/7.
- Provide immediate and trauma-informed support through triage, crisis counselling, practical necessities, and referrals to successfully and safely meet the individual's needs within the first 72 hours.
- Deliver immediate trauma-informed support in the form of answering or triaging inbound calls with compassion, providing psychological first aid and emotional support through traditional CBT interventions such as mindfulness and grounding techniques for callers presenting in acute distress, undertaking risk and needs assessments, safety planning and guiding service users through warm referral pathways.
- Actioning referrals for eligible victims of crime and their immediate family, delivering immediate assistance following an act of violence, coordinating emergency transport and accommodation, and addressing basic needs such as food, clothing, safety upgrades, and other practical aid.
- At times, at the request of the victim and in consultation with Service Manager, travel to designated locations within the Logan QLD area to offer in-person crisis support.
- Provide warm referrals for long-term support, which may involve legal, health, financial, and housing support.
- Cultural responsiveness and commitment to working with Aboriginal and Torres Strait Islander peoples and people from culturally and linguistically diverse backgrounds.
- Theoretical knowledge and practical understanding of intersectional feminist practice and other relevant practice frameworks used to respond to victims of violent crime.
- Highly competent IT skills and report writing
- Manage challenging After Hours rosters throughout night while maintaining optimal job performance meeting victims' requirements.
Supervisor Family Contact - Weekend Part Time
Family Contact Service
08.2021 - 01.2024
- To objectively observe contact and monitor closely interactions, assessing parenting and the quality of care during contact
- To establish good relationships with families who will appreciate the supportive element of this role whilst undertaking that the post holder has identified specialized work to undertake within contact
- To complete service plans, strategic planning as discussed prior to contacts
- To manage difficult situations, minimizing conflict in order to alleviate tension and provide a calm environment for contact
- To attend court to give evidence as required on the specialist assessments undertaken of interaction and parenting in contact sessions
- To create appropriate parenting assessments with clear analysis, complimenting Social Work, field workers requirements for court
- To role model expert child care and experience in child development, and identify acceptable levels to be achieved in contacts
- To constantly assess risk and be responsible for safeguarding children
Case Manager
UnitingCare
03.2023 - 12.2023
- Homeless Outreach After Hours Team, Bryant Place UnitingCare, Labrador, Gold Coast.
- Provide housing assistance to individuals and families in crisis as a result of homelessness or impending homelessness and assist individuals and families in housing crisis to establish and/or maintain appropriate, secure and sustainable housing through the provision of initial assessment and planning, and support
- Utilise an assessment and referral framework that supports best practice for initial engagement and risk assessment at the point of first contact
- Develop care plans in conjunction with consumers and other relevant participants that identify goals and reflect a client self-management approach
- Timely and accurate recording of case notes and data utilising the departmental database for reporting - SHIP
- Document assessments, care plans and interventions in the client SHIP record according to program and documentation guidelines
- Compliance with Uniting's values, code of conduct, policies and procedures and relevant government legislation and standards where relevant
Senior Family Support and Advocacy Worker
Micah Projects
10.2022 - 02.2023
- Undertake outreach strategies to homeless families and those residing in crisis accommodation and assess and facilitate applications - department of housing, community housing, rent connect, supported accommodation
- Accessing affordable and permanent housing options
- Supporting families in crisis accommodation to sustain their accommodation
- Sustaining tenancies
- To undertake outreach strategies to families to increase their capacity to address issues that put them at risk of homelessness including enhancing their resilience and coping mechanisms, improving their capacity to achieve financial security and establishing or re-establishing support networks
- Work from a person-centred approach to identify people's housing choice and to link with services to meet their needs and goals, in negotiation with cluster leader and other partnering service providers
- Assess barriers to accessing and maintaining accommodation
- Provide information and develop an individual support plan to achieve and maintain goals
- Provide proactive and supported referrals to specialist services
- Empower and foster independence and interdependence through participation, and access to appropriate resources, opportunities and services within the community
After Hours Manager
Micah Projects
04.2022 - 09.2022
- The After Hours Manager provides leadership and support to the after-hours teams across a number of services: Brisbane Domestic Violence, Street to Home, Child Safety (Beros)
- Shift hours include 4.00pm-12.00pm & 11.30pm - 7.30am
- Assist with the coordination of services across all teams working after hours, including safety and risk planning, involving regular contact with outreach staff
- Liaise with appropriate cluster leads, along with other leadership positions in homelessness and domestic violence, to provide a seamless response through coordination and leadership support
- Demonstrate effective team working behaviour that results in a cooperative and collaborative work environment
- Ensure accurate data management and recording of support and brokerage assistance
Senior Practitioner- Intensive Bail Initiative
Anglicare Southern Queensland
09.2021 - 03.2022
- COMMUNITY CO-RESPONDER - ● Support clients in crisis after hours ( 5pm-to 1am, 7 days per week) in response to Tier 3 referrals from the Queensland Police Service (QPS) and Youth Justice (YJ) Co- Responder Team ( CRT). ● Assist clients with referrals to other support services available in the community as required. Complete intake SRS Outcomes Assessment.
- BAIL SUPPORT SERVICES (BSS). ● Work collaboratively with YJ and key stakeholders, including the clients wider support network ( as appropriate) to ensure the client receives the right support to achieve their goals.
- INTENSIVE FAMILY PARTNERSHIP. ● Complete an intake interview and request and review key information from source. ● YLS/CMI Assessments ● Obtaining informed consent ● Bail and order documents ● Child Protection Orders Upcoming court /reporting date.
Senior Youth Worker
Safe Places for Children
03.2021 - 08.2021
- Complete daily progress reports, care maps, incident reports and compliance audits in accordance to statutory obligations and web based systems
- Work within organizational policies, procedures and values and contribute to continual improvement of Safe Places service
- Develop therapeutic interventions that will assist the child with complex issues such as grief and loss, making friends, managing their feelings and keeping safe
- Ensure delivery of high-quality care leading to positive outcomes for the child, such as building relationship and life skills, engaging in education and improved health and hygiene
- Schedule and accompany children to outside appointments such as therapy sessions, medical appointments and social outings
- Encourage children in identifying tools that help them label and manage their emotions, such as art, sport, recreation, journaling and music
- Supervise team members and establish effective team processes and systems
- Attend court proceedings, submit documents and offer testimony
Transport Logistics - Business Owner
The Handy Truck
05.2015 - 01.2021
- Delivery and removal company that specialises in bulky item delivery, furniture delivery and house removals Australia wide.
- Developed and implemented operational strategies to streamline business processes.
- Managed inventory systems ensuring optimal stock levels and timely replenishment.
- Oversaw financial management, including budgeting, forecasting, and cost control measures.
- Established strong vendor relationships to negotiate favourable terms and enhance supply chain efficiency.
Senior Care Manager- Adults Dual Diagnosis Team
Islington Social Services
03.2000 - 02.2015
- Adult Dual Diagnosis - London, Islington.
- Assessed, Coordinated and Implemented Community Care Assessments for Adults with acute and chronic substance misuse and mental health issues in accordance with statutory requirements
- Served as Senior Care Manager assuming responsibility for complex, high-volume caseloads and guiding endeavours to successful completion
- Recommended long-term residential treatment, short-term residential treatment and individualized and group drug counselling for clients with dual diagnosis issues
- Managed a monthly caseload of up to 150 clients requiring a broad range of interventions
- Referrals from both statutory and voluntary sectors: Self-Referral, GP, Psychiatrist, Clinical Psychologist, Non Profit, Charities, Homeless shelters, Community Care Centres
- Visited prisons, detox units, residential rehabilitations and secure hospital units to complete follow up care and assessments
- Partnered with physicians, social workers, therapists, nutritionists and clinical case managers to develop and implement individualized care plans and documented all client interactions and interventions in electronic charting systems
- Consulted with clinicians to devise and manage effective ongoing care plans for at-risk suicidal clients
- Reduced care costs without sacrificing quality through effective service coordination and multidisciplinary collaboration
- Addressed disruptions in client care, including Government funding issues, budgetary allocation, in-patient relapses, inappropriate behaviour, early discharges due to conflict
- Mentored advocates, Social Workers, students and volunteers to create a positive, productive atmosphere
- Teamed up with Service Manager and other stakeholders in evaluating and improving performance of direct services, contributing to strategic program planning and development
- Adult Dual Diagnosis - London, Islington
Practitioner- Community Drug and Alcohol Team
Essex Social Services
08.1996 - 02.2000
- Company Overview: CDAT - Harlow, Essex
- Provided counselling and support to clients with drug and alcohol abuse issues
- Key worked with a caseload of clients and developed individual goals based on history and diagnosis
- Guided clients in effective therapeutic exercises integrated from Cognitive Behaviour Therapy and Motivational Interviewing techniques
- Facilitated group and individual therapy in an outpatient setting
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs
- Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources
- Partnered with Probation services with offenders on court mandated orders
- This involved counseling's, relapse prevention work, urine samples, anger management
- Worked within a multidisciplinary team of Social Work and Allied Health Professionals
- CDAT - Harlow, Essex
Education
Master of Arts - Criminology
Latrobe University
Melbourne, VIC02-1995
Bachelor of Arts - Psychology
Swinburne University of Technology
Melbourne, VIC10-1991
Skills
- Comprehensive Community Care /Social Work Experience
- Legislation Expertise in Domestic Violence, Victims of Crime, Mental Health, Child Protection, Gender Equality, Sex Work, Homelessness, Housing, Immigration
- MARAM trained- Identification and Screening, Working with Adults who use family violence, Comprehensive Risk Assessment and Management
- Experienced in Trauma-Informed Practices
- Extensive experience working with CALD clients, Refugee and Asylum seekers, Torture & Trauma survivors
- Trained in CBT, Motivational Interviewing, Person Centred Therapy, Harm Reduction Strategies, Strength Based Techniques
- Conflict Resolution Expertise
- Intersectional Feminist Practice Expertise
- 24/7 Availability for Schedule Adjustments
- Value driven, compassionate by nature
- Strong Verbal Communication
- Microsoft Office Proficiency & ICARE trained
- Working with Children Card, VIC & QLD
- NDIS Worker Screening Certification
- LCS2 Certification
- Valid Driver’s License, Car Driver
- COVID-19 Certification
- National Police Check
Certification
Safe + Equal
Carlton, Melbourne, VIC
MARAM Framework.
April - November 2025
Safe & Together Institute
Yourtown, Brisbane, QLD
August 2022.
Core Training, Domestic Violence
Cornell University, NY, USA
Safe Places, Brisbane, Qld
April 2021
Traumatic Crisis Intervention
Post Crisis Response
Hope & Healing
Coach Training Alliance
Denver, Colorado, USA
International Coach Federation
March 2014- Mentor Path
October 2013- Divorce Coach
September 2012- Life Coach
Middlesex University
London, England
Dept Health & Social Care
March 2008- CBT
April 2007- Clinical Supervision
February 2007- Motivational Interviewing
April 2006 - Rogerian Therapy
Timeline
Men's Family Violence Counsellor
No To Violence
04.2025 - 11.2025
Response & Connection Practitioner - VOCCR Team
DV Connect
02.2024 - 01.2025
Case Manager
UnitingCare
03.2023 - 12.2023
Senior Family Support and Advocacy Worker
Micah Projects
10.2022 - 02.2023
After Hours Manager
Micah Projects
04.2022 - 09.2022
Senior Practitioner- Intensive Bail Initiative
Anglicare Southern Queensland
09.2021 - 03.2022
Supervisor Family Contact - Weekend Part Time
Family Contact Service
08.2021 - 01.2024
Senior Youth Worker
Safe Places for Children
03.2021 - 08.2021
Transport Logistics - Business Owner
The Handy Truck
05.2015 - 01.2021
Senior Care Manager- Adults Dual Diagnosis Team
Islington Social Services
03.2000 - 02.2015
Practitioner- Community Drug and Alcohol Team
Essex Social Services
08.1996 - 02.2000
Master of Arts - Criminology
Latrobe University
Bachelor of Arts - Psychology
Swinburne University of Technology