Efrosyni Ioannidou
Melbourne,VIC
Summary
Dynamic and detail-oriented professional with extensive experience in customer service and housekeeping at Airbnb. Proven ability to enhance guest satisfaction through exceptional cleaning and organization skills. Adept at managing inventory and training staff, ensuring high standards of hygiene and efficiency in fast-paced environments. Committed to delivering quality results and fostering teamwork.
Overview
16
16
years of professional experience
Work History
Housekeeping Room Attendant
Airbnb
03.2019 - 08.2025
- Maintained cleanliness and organization of guest rooms and common areas.
- Delivered exceptional customer service by addressing guest requests promptly.
- Utilized cleaning equipment and supplies efficiently to uphold hygiene standards.
- Collaborated with team members to ensure timely room turnovers for incoming guests.
Barista
Takeway Shop
04.2013 - 01.2015
- Prepared and served high-quality beverages, ensuring consistent taste and presentation.
- Managed inventory levels, minimizing waste and optimizing stock replenishment processes.
- Trained new staff on beverage preparation techniques and customer service protocols.
- Developed seasonal drink menus, enhancing customer engagement and sales opportunities.
- Prepared and served a variety of coffee beverages, ensuring quality and consistency.
- Operated espresso machines and grinders with precision to maintain optimal performance.
Factory Worker
Mr Paffy's
02.2010 - 11.2012
- Operated machinery to ensure efficient production flow.
- Conducted quality checks to maintain product standards.
- Trained new employees on safety protocols and operational procedures.
- Monitored inventory levels and reported shortages to management.
- Coordinated with team members to meet production deadlines effectively.
- Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
- Collaborated with team members to meet daily production quotas, promoting a positive work environment.
- Carefully packaged finished products and prepared for shipment.
- Unloaded and loaded items from conveyors, machines, and conveyances.
Education
Bachelor of Arts - Interior And Exterior Decorator
2os TEE Evosmou Thessalonikis
Greek09-2007
Skills
- Customer service
- Cleaning bathrooms
- Guest relations
- Vacuuming and sweeping
- Dusting furniture
- Mopping floors
- Waste disposal
- Chemical handling
- Vacuuming carpets
- Window cleaning
- Dusting surfaces
- Furniture polishing
- Window washing
- Carpet cleaning
- Upholstery cleaning
- Mopping and buffing floors
- Mini-bar replenishment
- Housekeeping
- Kitchen cleaning and dishwashing
Languages
English
Professional Working
Greek
Native or Bilingual
Timeline
Housekeeping Room Attendant
Airbnb
03.2019 - 08.2025
Barista
Takeway Shop
04.2013 - 01.2015
Factory Worker
Mr Paffy's
02.2010 - 11.2012
Bachelor of Arts - Interior And Exterior Decorator
2os TEE Evosmou Thessalonikis