Michael Iwanczenko
Adelaide,South Australia
Summary
Correctional Officer with history of exercising sound judgment and reasoned thinking. Develops strong rapport with colleagues and stakeholders. Excellent detail to safety, security and emergency procedures.
Overview
11
11
years of professional experience
Work History
Correctional Officer
Serco
10.2019 - Current
- Professionalism and interaction with a variety of stakeholders
- Security and surveillance of a maximum-security institution
- Conduct safe operational practices in accordance with legislative governance.
- Provided guidance and support to inmates to help reintegrate in society.
- Escorting prisoners internally and externally to hospitals, courts and medical appointments.
- Prepared, processed and maintained forms, reports, logs, and records.
Centre Manager
Belgravia Leisure
10.2018 - 10.2019
- Engage, establish and build positive relationships with local community stakeholders
- Maintain local council facilities in accordance with contract requirements
- Build awareness and community usage.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
SA Representative
National Inclusion Leadership Group
06.2018 - 10.2019
- Belgravia Leisure
- Develop and maintain partnerships and collaborative projects with key stakeholders and organizations
- Commitment through mentorship and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Membership Manager
Belgravia Leisure
07.2015 - 10.2018
- Restructure site operations to promote an efficient workplace
- Proficient management of reports, schedules, records and policies
- Responded to customer calls and emails to answer questions about products and services.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
Centre Manager
Jetts Fitness
02.2012 - 07.2015
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
Certificate III in Corrections -
Asset Collage
Diploma - Legal Services
Collage for Law & Education
Cert III in Fitness - undefined
Australian Institute of Fitness
Skills
- Ability to Work Under Pressure
- Communication Skills
- Negotiation
- Complaint resolution
- Key stakeholder relationship building
- Creative problem solving
References
Alecia Neilson, Correctional Officer, Work Colleague
Email: alecia.neilson@sa.gov.au
Phone: 0433 153 138
George Tsonis, Security Manager - Corrections, Management
Email: george.tsonis@sa.gov.au
Phone: 08 8216 3224
James Nguyen, Facilities Manager - Corrections, Management
Email: james.m.nguyen@sa.gov.au
Phone: 0403 529 953
Timeline
Correctional Officer
Serco
10.2019 - Current
Centre Manager
Belgravia Leisure
10.2018 - 10.2019
SA Representative
National Inclusion Leadership Group
06.2018 - 10.2019
Membership Manager
Belgravia Leisure
07.2015 - 10.2018
Centre Manager
Jetts Fitness
02.2012 - 07.2015
Certificate III in Corrections -
Asset Collage
Diploma - Legal Services
Collage for Law & Education
Cert III in Fitness - undefined
Australian Institute of Fitness