Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Michael Iwanczenko

Adelaide,South Australia

Summary

Correctional Officer with history of exercising sound judgment and reasoned thinking. Develops strong rapport with colleagues and stakeholders. Excellent detail to safety, security and emergency procedures.

Overview

11
11
years of professional experience

Work History

Correctional Officer

Serco
10.2019 - Current
  • Professionalism and interaction with a variety of stakeholders
  • Security and surveillance of a maximum-security institution
  • Conduct safe operational practices in accordance with legislative governance.
  • Provided guidance and support to inmates to help reintegrate in society.
  • Escorting prisoners internally and externally to hospitals, courts and medical appointments.
  • Prepared, processed and maintained forms, reports, logs, and records.

Centre Manager

Belgravia Leisure
10.2018 - 10.2019
  • Engage, establish and build positive relationships with local community stakeholders
  • Maintain local council facilities in accordance with contract requirements
  • Build awareness and community usage.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.

SA Representative

National Inclusion Leadership Group
06.2018 - 10.2019
  • Belgravia Leisure
  • Develop and maintain partnerships and collaborative projects with key stakeholders and organizations
  • Commitment through mentorship and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.

Membership Manager

Belgravia Leisure
07.2015 - 10.2018
  • Restructure site operations to promote an efficient workplace
  • Proficient management of reports, schedules, records and policies
  • Responded to customer calls and emails to answer questions about products and services.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.

Centre Manager

Jetts Fitness
02.2012 - 07.2015
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Education

Certificate III in Corrections -

Asset Collage

Diploma - Legal Services

Collage for Law & Education

Cert III in Fitness - undefined

Australian Institute of Fitness

Skills

  • Ability to Work Under Pressure
  • Communication Skills
  • Negotiation
  • Complaint resolution
  • Key stakeholder relationship building
  • Creative problem solving

References

Alecia Neilson, Correctional Officer, Work Colleague

Email: alecia.neilson@sa.gov.au

Phone: 0433 153 138


George Tsonis, Security Manager - Corrections, Management

Email: george.tsonis@sa.gov.au

Phone: 08 8216 3224


James Nguyen, Facilities Manager - Corrections, Management

Email: james.m.nguyen@sa.gov.au

Phone: 0403 529 953

Timeline

Correctional Officer

Serco
10.2019 - Current

Centre Manager

Belgravia Leisure
10.2018 - 10.2019

SA Representative

National Inclusion Leadership Group
06.2018 - 10.2019

Membership Manager

Belgravia Leisure
07.2015 - 10.2018

Centre Manager

Jetts Fitness
02.2012 - 07.2015

Certificate III in Corrections -

Asset Collage

Diploma - Legal Services

Collage for Law & Education

Cert III in Fitness - undefined

Australian Institute of Fitness

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Michael Iwanczenko