Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
MICHAEL JONES

MICHAEL JONES

Gold Coast,QLD

Summary

Accomplished professional with a strong foundation in the dynamic realm of domestic freight in Australia. Demonstrated success across diverse roles including sales, customer service, operations, and management, underscored by exceptional communication skills and a talent for fostering interpersonal relationships. Dedicated to advancing expertise through continuous learning and hands-on experience.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Supply Chain Consultant

Freight People
04.2023 - 03.2024
  • Experienced Sales Professional specializing in domestic freight brokerage industry, with focus on expanding business operations in Queensland
  • Served as a liaison between clients, carriers, and internal departments to ensure clear communication throughout the entire shipment lifecycle.
  • Streamlined operations for improved delivery times through effective communication with carriers and clients.
  • Proven track record in cold calling, pipeline management, and client onboarding
  • Adept at building and nurturing relationships, negotiating terms, and delivering tailored solutions to meet clients' freight requirements
  • Self-motivated with excellent communication and interpersonal skills

Business Development Manager

Mainfreight
05.2022 - 03.2023
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Negotiating contracts and pricing to secure new business
  • Prepared sales presentations for clients showing success and credibility of services and products.
  • Managed accounts to retain existing relationships and grow share of business.
  • Collaborating with other departments to ensure that sales efforts are aligned with overall business goals
  • Analyzing market trends and competitors to stay ahead of competition
  • Managing team of 3 sales representatives, providing coaching and support to help them achieve their targets
  • Maintaining accurate records of sales data and customer information

Business Development Executive

Mainfreight
07.2019 - 10.2022
  • BDE of the year award for Queensland 2021
  • Consistently surpassed sales targets for three consecutive years, illustrating proven ability to drive revenue and achieve sustained growth
  • Increased client base by identifying and pursuing new business opportunities through market research and networking.
  • Presented professional image consistent with company's brand values.
  • Created compelling proposals that demonstrated the unique value of our products/services while addressing client needs and expectations.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Set and achieved company defined sales goals.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Contributed to team objectives in fast-paced environment.

Graduate

Mainfreight
09.2017 - 09.2019
  • Completion oif Mainfreight 2 year Graduate program.
  • In depth exposure through rotating roles within the domestic freight industry.
  • Truly a humbling experience that provided experience and insight into all roles that contribute to a successful transport operation.
  • Contributed to a positive work environment with proactive participation and a desire to learn.

Sales Assistant

Shaver Shop
03.2016 - 09.2017
  • Sales and customer service position.

Sales Assistant / 2IC

Shaver Shop
03.2016 - 09.2017
  • Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.

Retail Sales Assistant

Dick Smith electronics
12.2011 - 08.2015

Education

Diploma of Management -

Gold Coast Institute of Technology
Southport, QLD

Diploma of Marketing -

Gold Coast Institute of Technology
Southport, QLD

Diploma of Work Health and Safety -

Australian WHS Training Academy
Gold Coast, QLD

Bachelor of Business - Business Management & Logistics

Griffith University
Gold Coast, QLD
2016

Skills

  • Communication

  • Relationship Building

  • Time Management

  • Performance Goals

  • Sales Presentations

  • CRM software proficiency

  • Pipeline Development

  • Lead Generation

  • Prospect targeting

  • Report Preparation

  • Autonomy

Certification

  • Drivers Licence, QLD
  • High Risk Forklift Licence, 11/2017, 11/2027

Timeline

Supply Chain Consultant

Freight People
04.2023 - 03.2024

Business Development Manager

Mainfreight
05.2022 - 03.2023

Business Development Executive

Mainfreight
07.2019 - 10.2022

Graduate

Mainfreight
09.2017 - 09.2019

Sales Assistant

Shaver Shop
03.2016 - 09.2017

Sales Assistant / 2IC

Shaver Shop
03.2016 - 09.2017

Retail Sales Assistant

Dick Smith electronics
12.2011 - 08.2015

Diploma of Management -

Gold Coast Institute of Technology

Diploma of Marketing -

Gold Coast Institute of Technology

Diploma of Work Health and Safety -

Australian WHS Training Academy

Bachelor of Business - Business Management & Logistics

Griffith University

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MICHAEL JONES