Michael Joseph

A highly motivated self-starter with over 20 years' experience in Warehouse Operations and management and people leadership, looking to grow my experience to a new and challenging environment. I am committed to providing exceptional customer service to clients, achieved by regular communication, strong staff performance management, training and mentoring. Other strengths include the ability to work autonomously, to communicate with staff at all levels and from diverse backgrounds, to meet organisational objectives in a safe and secure workplace. Ensured effective communications within the organisation by regular meetings with both leadership and team members. Creating a positive experience for all new and existing staff members by successfully managing their performance through set KPIs as well as organizing the required training to perform daily tasks. Lead HSE functions by performing regular safety inspections and conducting risk assessments on procedures within the workplace. Saving costs for the business by successfully managing invoices, ensuring services are charged accordingly with value added services offered to the customer. Reviewing operational costs to ensure budgets are on target and identifying any shortfalls. Understanding the gap, consulting with the operations team, and going through continuous improvements for the current practices and help identify any changes or apply improvements. Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.

• Microsoft Office Applications
• SAP
• WMS & RF System