Summary
Overview
Work History
Education
Skills
Timeline
Michael  Kennedy

Michael Kennedy

Nowra,NSW

Summary

Proven NBN Technician with a track record of enhancing customer satisfaction and safety at Kennedy Connect. Skilled in troubleshooting and OSHA compliance, adept at fostering continuous improvement and team collaboration. Demonstrated ability to master new technologies and multitask under pressure, consistently delivering high-quality results and driving project success.

Overview

15
15
years of professional experience

Work History

NBN Technician

Self , Kennedy Connect
07.2015 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.

Batcher/truck Driver

Bynes Bro Concrete
08.2012 - 06.2015
  • Operated forklift safely to pick up and move loads.
  • Fostered a culture of continuous improvement within the batching department by encouraging open communication and idea-sharing among team members.
  • Managed inventory levels to ensure a consistent supply of raw materials for batch production.
  • Assisted in the development of new product formulations by conducting small-scale test batches.
  • Collaborated with cross-functional teams to streamline batch production workflows.
  • Monitored batch progress using computerized systems, making adjustments as needed to meet specifications.
  • Coordinated with suppliers to resolve any issues related to raw material quality or availability.
  • Implemented safety protocols, ensuring a safe working environment for all employees.
  • Crushed and weighed raw materials for batches.

Holcim Concrete

Batcher
04.2009 - 08.2012
  • Ensured accurate measurements for formwork installation by utilizing advanced tools such as laser levels and measuring tapes during the preparation phase.
  • Collaborated with project managers to ensure seamless communication between teams, resulting in improved overall performance.
  • Improved durability of finished structures by ensuring proper concrete placement, curing techniques, and reinforcement methods were utilized consistently.
  • Maintained safe work environments by implementing and enforcing strict safety protocols during concrete operations.
  • Demonstrated adaptability to various project types, including residential, commercial, industrial, and infrastructure applications involving concrete work.
  • Earned trust from clients through consistent delivery of high-quality results within budget constraints and agreed-upon timeframes for completion.
  • Delivered high-quality results by meticulously following specifications, blueprints, and job site requirements.
  • Increased customer satisfaction by addressing concerns promptly and providing exceptional service throughout the project duration.
  • Maintained clean, safe worksite for team safety and to help keep projects on-track.
  • Operated equipment such as forklifts safely to efficiently complete site work.

Education

Mount Austin High School, Wagga Wagga, NSW
11.1975

Skills

  • HR licence
  • Customer Service
  • Works Well Under Pressure
  • Multitasking and Organization
  • Troubleshooting
  • Customer interaction
  • OSHA Compliance
  • Deadline-oriented

Timeline

NBN Technician - Self , Kennedy Connect
07.2015 - Current
Batcher/truck Driver - Bynes Bro Concrete
08.2012 - 06.2015
Holcim Concrete - Batcher
04.2009 - 08.2012
Mount Austin High School - ,
Michael Kennedy