Experienced healthcare professional skilled in client care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in nursing procedures, patient assessments, and care coordination.
Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care. Assessed healthcare needs and monitored effectiveness and progress plans to achieve desired outcomes. Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance. Offered leadership, support and clinical expertise within care management teams to achieve outcomes. Collaborated with community organizations to connect patients to additional resources for further support in achieving their health goals. Provided leadership in crisis situations, effectively managing multiple priorities while maintaining a calm demeanor.
Served as a key liaison between patients, families, and healthcare providers to ensure seamless communication and appropriate care planning. Enhanced team performance by providing regular supervision, training, and professional development opportunities. Assisted with hiring processes for new team members, ensuring alignment with organizational values and skills requirements for high-quality patient care delivery. Provided expert guidance on clinical issues during team meetings, contributing to informed decision-making and best practice implementation. Mentored junior staff members, fostering a supportive learning environment and enhancing their professional growth. Utilized data-driven approaches to monitor trends in patient outcomes, informing strategic improvements in service provision.
Worked as a Registered Nurse in an Aged Care Facility where duties and responsibilities include medication administrations, wound dressings and care, review and update care plans, performs procedures such as Catheter change, removal of sutures and collection of specimen for pathology, arrange emergency transport for residents as needed, assist Medical Officers during rounds, conduct referrals to allied health professionals to meet clients' needs and regularly update appointed next of kin on client's wellbeing
Worked as a staff in the emergency department where duties and responsibilities included assessing the client, making referrals to appropriate physicians, follows and carry out doctor's orders, administers medications and treatments, attends to patients for admission, performed procedures such as IV insertion, NGT insertion, Foley catheter insertion, assists consultants with different procedures, educates clients regarding their conditions, and performs other functions as needed, manages client concerns, and accomplish paper works needed for handover
Worked in a treatment Centre for narcotics dependent clients where I acted both as a nurse and a drug counsellor. Duties and responsibilities include implementation and supervision of scheduled daily program and tasks for the clients, attending medical needs, administer medications as needed, daily vital signs monitoring, giving immediate intervention and treatment during emergency situations, conducts assessments and physical examinations, performs inventory of supplies, assists the Centre psychologist, psychiatrist and General Practitioner in conducting various examinations and interventions, and reports directly to the program director.
Worked as a volunteer Registered Nurse in the hospital, handled various Emergency cases including Obstetrics and Gynaecology, Paediatrics, Orthopaedics, Geriatrics and Medical- Surgical cases. Performed simple and complex tasks needed in the Emergency Room under the supervision of the Emergency Department head nurse and physicians of various specializations. Streamlined the discharge process for patients by providing clear instructions on aftercare procedures, follow-up appointments, and any necessary paperwork.
Worked as a phlebotomist / Pathology Collector where duties and responsibilities consisted primarily of extracting blood and collecting specimen for different laboratory tests such as Hematology, Blood Chemistry, BGL, KOH and direct smears and cultures, transporting specimen, encoding of clinical pathology results, recording the daily turnaround time of monitored laboratory tests, performs daily quality control of various laboratory instruments, audit and re-stock department supplies, coordinate with outsourced partners for laboratory tests and supplies delivery, handles client concerns and inquiries, and act as a laboratory receptionist