CHARLES LA-GRANGE
Melbourne,VIC
Summary
Results-driven Facilities and Maintenance Manager with extensive experience, specializing in asset management, and effective team leadership. Demonstrated expertise in energy management and predictive maintenance, achieving operational efficiencies that enhance service delivery. Proven ability to consistently meet financial and contractual KPIs through strategic planning and execution. Career aspirations include further optimizing facility operations, and driving sustainable practices.
Focused and efficient, with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets. A dedicated Maintenance Manager, bringing many years of positive maintenance team leadership. Strong knowledge of preventive maintenance scheduling, as well as unscheduled repairs, to minimize downtime. Bringing a solid commitment to quality and efficiency.
Overview
25
25
years of professional experience
1
1
Certification
Work History
National Technical Maintenance Manager
BGIS
Whole Of Australia, Whole Of Australia
01.2024 - Current
- Delivered constant assistance, leading the planning and implementation of operational strategies.
- Directed project management in aged care hospital enhancements.
- Coordinated efforts between Maintenance teams and Engineering Teams through State Project Managers.
- Managed delivery of maintenance services to meet contractual KPIs.
- Secured financial success of the contract through attainment of profit projections.
- Prioritized customer advocacy while ensuring exceptional service delivery.
- Directed workforce operations through proactive leadership and structured communications.
- Maintained adherence to Occupational Health and Safety (OHS) and Environmental (E) regulations.
- Specialized in real estate and property management with an emphasis on health facilities.
- Recommended upgrades or modifications to existing systems based on analysis of data.
- Inspected buildings, grounds and equipment regularly for safety hazards or breakdowns.
- Delegated daily tasks to employees to manage resources and meet deadlines.
- Reviewed completed work to verify consistency, quality, and conformance.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Established a system to track inventory of spare parts, tools and supplies.
- Scheduled routine inspections of all areas within facility premises.
- Managed the maintenance staff and their daily activities.
- Resolved conflicts among employees in the maintenance department.
- Conducted regular inspections of facilities to ensure compliance with safety regulations.
Maintenance Manager Head of Estates
Victorian Heart Hospital
Clayton, VIC
06.2022 - 01.2024
- Managed healthcare infrastructure and facilities operations, ensuring efficient delivery of modern services.
- Directed hospital operations management during the Defect Liability Period (DLP).
- Proposing and managing Capex and Opex budgets.
- Managing maintenance staff and providing hands-on experience
- Supervising and managing the work of multiple internal staff and contractor teams
- Management of the internal and external teams (contractors), and arranging for shutdowns and upgrades for minor and capital works to suit the client, and ensure contractors are available.
- Ensuring compliance with Government standards and strict implementation of building codes and standards, preparing documents for local government approval and signoff
- Preparation and approval of contracts, COVID determinations, and management, etc.
- Manage Construction professional team’s work for quality assurance
- Coordinate work with other managers and staff
- Resourcing and management of VHH Facilities Engineering Hard and soft service teams
- Ensuring compliance with codes of practice and all relevant Australian standards has been a fundamental aspect of my role
- Preparing, designing, and managing scheduled maintenance schedules, i.e. Pulse, Beams, SAPS, and CMMA, and assets in compliance with ISO 55000 requirements, set up and design of asset management systems, incorporating life spans, costs of reactive and scheduled maintenance, number of breakdowns, reference to location, spares utilized, and reference to OEM manuals.
- Assigned work and monitored performance of project personnel.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Reviewed completed work orders to ensure quality control measures are followed.
- Drafted budgets for maintenance operations and monitored expenditures.
- Supervised installation, repair and upkeep of machinery and mechanical equipment.
- Managed team of employees, daily progress reports and overall project planning.
- Analyzed customer feedback about services provided by the department.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Organized work orders assigned tasks to staff members and tracked progress of repairs and maintenance projects.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Managed the maintenance staff and their daily activities.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Prepared reports detailing the status of all jobs being handled by the department.
Senior Project Manager, Client Services
Victoria Building Health Authority
Melbourne, VIC
01.2021 - 04.2022
- Oversee the planning and implementation of the Victorian Government's extensive health infrastructure program.
- Management of assigned health projects to ensure they meet objectives within the allocated budget, and scheduled timeframe.
- Reporting on operational concerns, such as potential failures to meet objectives, or unexpected budget variations.
- Management of project management staff and consultants, attending site meetings, and resolving issues with contractors, and rectifying design flaws on site.
- Organization shutdowns and upgrades for minor and capital works to suit the client's requirements.
- Contribute to the development of an effective strategy, including proactive future planning.
- Preparation of schedules of accommodation, business cases, and bed allocation plans.
- Establish clear objectives and indicators for all project activities.
- Continuously monitor and supervise health activities, evaluating progress through quantitative and qualitative data, involving team members.
- Management and implementation of asset systems
- Emphasized the importance of developing and discussing and implementing a detailed safety plan and OH&S training with all relevant stakeholders.
Facilities and Maintenance Manager Capital Works
City of Boroondara
Boroondara, VIC
05.2019 - 01.2021
- Projected, managed, and led all major infrastructure projects, including the Kew Recreational Centre ($70 million), Canterbury Community Centre ($12 million), Balwyn Community Centre ($12 million), Greythorn Community Centre ($17 million), and Michael Tuck Stand ($16 million).
- Managed project lifecycle from initiation to final delivery.
- Actively engaged with stakeholders to understand their requirements, and provided innovative solutions during the construction process.
- Responsible for asset management and interfacing these into the facilities systems.
- Showcased outstanding time management and organizational abilities, facilitating efficient project delivery.
- Streamlined project efficiency by managing contractor and subcontractor interactions.
- Led City Works Department, implementing changes.
- Managed a team of hard and soft services staff, fostering their professional growth, and ensuring their adherence to project objectives.
- Oversaw the management of civil engineering and related disciplines, as well as annual supply contracts associated with them.
- Initiated health and safety protocols to create a secure workplace.
- Executed Council's revitalization strategy, upgrading up to 4 shopping precincts within the municipality.
- Oversaw waste stream processes while executing Waste Organics & Food Organics (FOGO) initiatives.
- Managed water plants and chemical treatments, ensuring proper system testing.
- Executed comprehensive road reconstruction and Kerbs replacement projects, refurbishing about 30 roads each year.
- Conducted successful initiatives to enhance bicycle infrastructure and commuter safety.
- Facilitated communication with authorities for building authorizations.
- Applied compliance protocols aligned with Risk, OHS, and EEO standards during project tasks.
- Oversaw asset management for new projects, encompassing database setup and maintenance.
Associate Director - Project and Facilities Management
Colliers International WA
Perth, WA
04.2015 - 02.2019
- Oversaw management of property and infrastructure projects valued at over $5 billion.
- Managed fit-out and minor refurbishment projects in diverse sectors including commercial, industrial, retail, medical, and government.
- Executed strategic project delivery through effective collaboration with clients, stakeholders, and teams.
- Facilitated communication between internal stakeholders and clients to capture needs.
- Supervised various development initiatives for both minor and large-scale works in healthcare environments.
- Prepared detailed work scopes while securing necessary client authorizations.
- Drafted tender work packages, secured approvals, and submitted comprehensive recommendations to clients.
- Managed program compilation, coordinated site setup, ensured all safety signage was installed and access procedures were in place.
- Facilitated collaboration among consultants and specialist interior designers.
- Oversaw the compilation and management of financial budgets.
- Controlled implementation of WHS and QMS standards.
- Oversaw execution of specialized interior projects through effective communication with stakeholders across various sectors.
- Compiled condition, asset management, and sustainability evaluation reports.
- Established key performance indicators which were tracked regularly against set targets.
- Oversaw purchasing and inventory to retain physical assets.
- Implemented quality control measures to uphold company standards.
Principal Services Maintenance Manager
Fiona Stanley Hospital – South Metropolitan Health
Perth, WA
06.2009 - 10.2014
- Applied expertise in engineering services management to guide successful project completion.
- Proven track record in overseeing large-scale projects, ensuring adherence to timelines, budgets, and quality standards.
- Effectively collaborated with diverse multidisciplinary teams.
- Delivered high-quality outcomes by leveraging attention to detail and precision in execution.
- Negotiated and developed project contracts.
- Compiled maintenance schedules linked to asset registers.
- Oversaw wastewater treatment, discharge, and filtration of iodine.
- Collaborated effectively with structural engineers, builders, architects, surveyors and project teams.
- Consulted on energy use and strategies for minimizing environmental impact across different buildings and sites.
- Generated comprehensive and precise project reports on schedule.
- Coordinated activities to adhere to scheduled timelines.
- Mitigated project risk through effective strategy implementation. Managed and updated comprehensive risk register to support project planning.
- Streamlined initial construction and operational expenses by applying value engineering methodologies.
- Compile Health and Safety Plans adhering to legislation.
- Oversee changes in workflows and address deviations in procedures.
- Recruited and trained new employees to meet job requirements.
- Contacted vendors to procure equipment and tools to meet organizational demands.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
General Manager (Maintenance and Facilities)
Clinical Holdings
Johannesburg, South Africa
01.2000 - 05.2009
- Developed high-performing team focused on delivering value.
- Devised and managed initiatives to draw, nurture, and retain skilled employees.
- Fostered collaboration with pivotal decision-makers, including Vendor Management Organizations (VMOs).
- Identified and recruited senior leaders from VMOs, government, and public hospitals.
- Spearheaded hospital's initiatives for service excellence and patient-centered care.
- Enhanced hospital profile through exceptional customer service for stakeholders.
- Promoted collaborative team engagement to optimize service delivery.
- Directed hospital's focus on quality enhancement and securing accreditation.
- Developed comprehensive quality plans in compliance with national procedures.
- Handled accountability for both service delivery and financial results by managing defined KPIs.
- Drove strategic initiatives and ensured alignment with key priorities.
- Committed to informed action after thorough analysis and comparison of multiple information channels.
- Exhibited strong understanding of core business operations and key drivers influencing profitability.
- Leveraged financial data to assess business strengths and weaknesses.
- Prioritized customer perspectives to drive organizational strategies.
- Facilitated cultural changes to align with strategic goals, enhancing performance.
- Accelerated results by strategically assigning tasks to individuals or teams.
- Built and sustained strategic relationships with stakeholders and potential partners in and out of the organization.
- Facilitated team growth by offering development guidance for improved performance.
- Maintained strong professional networks and strategic relationships to drive long-term results.
- Spearheaded initiatives to enhance team efficiency.
- Applied a design-focused methodology to identify and develop programs and services centered around customer needs.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Ensured compliance with local health department regulations regarding food safety standards.
- Delegated work to staff, setting priorities and goals.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Administered employee discipline through verbal and written warnings.
Education
Diploma -
Project Management
BEng - Hons -
Electrical Engineering
Management Advanced Program -
(2-year MBA)
City and Guilds -
Certification Electrical
5 Year Electrical Apprenticeship - South Africa
Qualified Electrician
Cert 111 -
Civil Engineering
Skills
- Employee performance assessment
- Spare parts inventory
- Parts oversight
- Materials requisition
- Safety monitoring
- Resource allocation
- Staff management
- Project management
- Computerized maintenance management system
- Continuous improvement
- Preventive Maintenance
- Contractor management
- Team leadership
- Grounds maintenance
- Safety protocols
- Deadline management
- Building automation systems
- Facilities management
- Contractor oversight
- Fire protection systems
- HVAC systems
- Predictive maintenance
- Elevator maintenance
- Electrical systems
- Work order management
- Budgeting and cost control
- Maintenance planning
- Energy management
- Facilities maintenance
- Lockout and tagout procedures
- Asset management
- Plumbing systems
Affiliations
- Institute of Project Managers (American Chapters)
- Institute of South African Projects Managers
- Associate Member of the South African Institute of Electrical Engineers
- Member of the Institute of Healthcare Engineers Australia
Certification
- Certificate in Occupational Health & Safety
- Emergency First Aid Certification Advanced Level
- Certificate in Occupational Health and Environmental Awareness
- Certificate in Risk Assessment Methodology
- Certificate in Legal Liability (Environmental Legislation)
- Legal Liability for Executives Certification (OHS Act 85 of 1993)
- Certificate for Breathing Apparatus (Confined Spaces)
- First Aid Certificate
- NEBOSH Diploma Certificate (Health and Safety)
- Plant and Equipment Operator (Roller, Skid steer loader, Backhoe, Excavator & Front-end loader)
- Plant Operator Civil
Personal Information
- Nationality: Australian
- Driving License: Valid Victorian Heavy-duty licence
- Residence Permit: Citizen of Australia
Timeline
National Technical Maintenance Manager
BGIS
01.2024 - Current
Maintenance Manager Head of Estates
Victorian Heart Hospital
06.2022 - 01.2024
Senior Project Manager, Client Services
Victoria Building Health Authority
01.2021 - 04.2022
Facilities and Maintenance Manager Capital Works
City of Boroondara
05.2019 - 01.2021
Associate Director - Project and Facilities Management
Colliers International WA
04.2015 - 02.2019
Principal Services Maintenance Manager
Fiona Stanley Hospital – South Metropolitan Health
06.2009 - 10.2014
General Manager (Maintenance and Facilities)
Clinical Holdings
01.2000 - 05.2009
Diploma -
Project Management
BEng - Hons -
Electrical Engineering
Management Advanced Program -
(2-year MBA)
City and Guilds -
Certification Electrical
5 Year Electrical Apprenticeship - South Africa
Qualified Electrician
Cert 111 -
Civil Engineering
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