Michael Lai
Crew Member
Brisbane,QLD
Summary
Highly efficient team member well established in fast-paced and challenging environments. I'm always eager to learn and apply new knowledge with skill and efficiency. I am energetic and can offer outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
3
3
years of professional experience
Work History
Crew Member
Hungry Jacks Annerly
Annerly, Queensland
09.2019 - Current
Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service and sales techniques.
- Collaborated with team members to complete orders.
- Addressed guest needs, questions or concerns to create optimum experience onboard.
- Worked well with teammates and accepted coaching from management team.
Education
Currently Completing Year 12 -
St Laurence's College
South Brisbane 04.2001 -
Skills
Menu memorization
Hobbies
School Football 2017-2022
Fist IV Chess Captain 2022
Cross Country 2017-2022
References
Personal Reference
Leonie Mount - SOR Teacher
Email: lmount@slc.qld.edu.au
Professional Reference
Emma Misson - Past manager at Hungry Jacks Annerly
Phone Number - 04 411 655 437
Timeline
Crew Member
Hungry Jacks Annerly
09.2019 - Current
Currently Completing Year 12 -
St Laurence's College
04.2001 -