Michael Lawson
Invermay,TAS
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
Work History
Commissioned Artist
Self-employeed
10.2020 - 10.2025
- Collaborated with clients to understand their vision and produced customized artwork accordingly.
- Implemented time management strategies for balancing multiple projects while meeting individual deadlines successfully.
- Achieved a high rate of repeat clientele through consistent delivery of exceptional artwork and professional collaboration experiences.
- Provided timely updates on project progress, ensuring clear communication and transparency with clients throughout the process.
- Handled invoicing and financial transactions professionally, contributing to smooth business operations.
Cleaner
Concept Cleaning And Maintenance Services
08.2022 - 05.2025
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided assistance to other staff members with cleaning of difficult areas.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Call Center Representative
Centrelink
09.2021 - 10.2021
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Bakery Production Worker
Baker Street
10.2018 - 10.2020
- Maximized freshness of baked goods by closely monitoring oven temperatures and adjusting as needed for optimal results.
- Assisted in the preparation of bakery displays, ensuring an attractive presentation of products to entice customer purchases.
- Ensured accurate order fulfillment by carefully packaging finished products according to customer specifications.
- Enhanced bakery production efficiency by streamlining processes and implementing time-saving techniques.
Lawns and Ground Crew Member
National Community Enterprises
04.2016 - 08.2018
- Maintained grounds by trimming, weeding, and general clean-up.
- Maintained clean work areas by removing debris, leaves, and branches from client properties.
- Enhanced property appearance through regular mowing, edging, and trimming of lawns.
- Contributed to a safe working environment by adhering to safety procedures during equipment operation and chemical applications.
- Boosted curb appeal for client properties with meticulous lawn care services including mowing, edging, trimming, raking leaves, mulching beds.
- Demonstrated proficiency in operating various types of lawn care equipment such as mowers, trimmers, blowers, hedge trimmers.
- Diagnosed problems with equipment and performed regular maintenance for long-term functionality.
- Used shears, pruners and hedge trimmers to prune and trim hedges and shrubs.
Education
Certificate III - Horticulture
Fusion Training Solutions
Wollongong, NSW04-2016
Skills
- Teamwork and cooperation
- Deadline oriented
- Power tool operation
- Hand tool proficiency
- Garden maintenance
- Problem-solving
- Attention to detail
- Chemical handling
- Cleaning and sanitizing
- Time management
- Team collaboration
- Reliability and punctuality
Timeline
Cleaner
Concept Cleaning And Maintenance Services
08.2022 - 05.2025
Call Center Representative
Centrelink
09.2021 - 10.2021
Commissioned Artist
Self-employeed
10.2020 - 10.2025
Bakery Production Worker
Baker Street
10.2018 - 10.2020
Lawns and Ground Crew Member
National Community Enterprises
04.2016 - 08.2018
Certificate III - Horticulture
Fusion Training Solutions
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