Michael Marley

A professional arboriculturist in a private practice providing a broad range of information and report services to clients regarding trees, usually in urban environments, including tree care, hazard assessment, scientific testing, research, planning, inventories, maintenance and management, building development, human issues, and specialist Arboricultural advice and multi-discipline support to other professions.

• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry satkeholders.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Established team priorities, maintained schedules and monitored performance.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Defined clear targets and objectives and communicated to other team members.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

• Operated landscaping equipment with focus on safety and machine longevity.
• Installed and maintained landscapes at homes, offices, and parks.
• Operated skid steers, wheel loaders, forklifts, and yard goats.
• Performed planting, watering, mulching, and edging of lawns.
• Assisted with weekly project planning and crew scheduling.
• Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
• Installed underground sprinkler systems to provide grass and gardens with adequate water supply.
• Managed and coordinated installation of complex landscaping projects.
• Utilized creative design techniques to maximize aesthetic appeal of landscaping projects.
• Cultivated and replanted trees and plants to maintain landscaping areas.
• Collaborated with engineers, architects and other professionals on projects to complete large jobs and meet strict deadlines.
• Developed and implemented strategies for pest and disease control.
• Supervised landscaping teams, prioritizing tasks and giving feedback for quality control.

• Retained knowledge of garden plants and understanding of cultural requirements to maximize growth and cultivation.
• Inspected gardens to identify insect or disease problems and weed control needs.
• Maintained horticultural calendar to track bloom periods and seasonal cultural needs.
• Documented plant information and identified plant material to process and maintain accession records.
• Tagged and labeled plants in nursery to record planting location information.
• Liaised with manager to plan and coordinate projects, determine necessary personnel or discuss garden concerns.
• Performed minor repair of power and irrigation equipment to maintain proper functionality.
• Demonstrated continual positive effort to maintain working relationships with staff, volunteers and management.